Security permissions If you have not enabled sharing permissions on your PC, the share screen will not be active. I have the same issue, when im the host i can share my screen or content without problems, i mean, attendees dont see any gray area, but if Other person share grays areas appear. Time-saving software and hardware expertise that helps 200M users yearly. Click on this caret to open the menu. Type This PC in the search bar and hit enter. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. However, sometimes the share button may be inactive because of a glitch with the program or an outdated version. from the menu options. The documentation set for this product strives to use bias-free language. Cizik School of Nursing Page 5 You will see the Request Remote Control window pop up once you have sent the request. My microphone isn't working in Microsoft Teams Cookie Notice His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. You can share your screen and talk to multiple people at once. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. Becauseof this, the Webex Scheduler Add-in appears grayed out when SOBO another user's calendar. bars and smart multi-screen video conferencing for every How do I fix the greyed out share screen on Webex. Still having issues? Do let us know if you have been able to resolve this issue in the comment section below. If another application is partially covering up part of the application you are sharing, that portion is greyed out for the attendees [Late 2020 update: With the new version of Webex, a non-shared window on top of a shared window does not cause that part of the shared window to be greyed out.The audience continues to see the full shared window. First, select the check box beside the Share this folder option. If you are having troubles fixing an error, your system may be partially broken. You can display the slides full screen in Slide Show so the attendees see a full screen slide and scroll through the notes on the tablet when speaking. I suggest you to try the steps provided below and check if it helps. Because the share option might be greyed out due to administrative privileges. start at just one low price. This is your home to ask questions, share knowledge, and attend live webinars. Start a whiteboard and draw your ideas, for all to see. @jana.pilarovaYou did check if this feature was disabled by the host (or by the Webex-Admin) by mistake in the meeting-options?You are using the "real" Webex-Client - not the Web-Interface or just a ChromeBook?The Webex-Client used is up to date?In rare cases forum-members reported that disabling HW-acceleration (Webex-Settings) helped to remove graphics issues.. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Please make sure to add the host to the invite so that they can have it on their calendar as well. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. After that, you will need to make sure that there is a checkmark next to "Cisco WebEx Meetings" under the "Microphone", "Camera", and "Accessibility" permission settings. Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. Make every call count. webex share screen greyed out - Hicksville News 1. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Panels for booking rooms, advanced microphones, and They were grayed out for us all, then I went into the admin center and created a policy to allow video and screen sharing, and it fixed the issue for my coworker, but not the rest of us. Bug Search Tool - Cisco a. Cause: The issue is caused by security permissions on Mac. Share Screen Is Greyed Out In Webex 3 Ways To Fix It When I as the host shared content, she did not see greyed out windows on my screen. PDF FAQ re Webex Sharing - Judiciary of Vermont How do I fix the greyed out share screen on Webex? Customers Also Viewed These Support Documents. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 05-31-2020 We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. more. If your application only takes up a quarter of the screen, the attendees see three-quarters of the screen blank and your application small in one corner, as shown in this screen capture of an attendee screen while showing a PowerPoint Slide Show running in the PowerPoint window. Intelligent collaboration devices for every desk. Options are grayed out in the On the Session Controls Panel, select the down arrow then choose Send Ctrl+Alt+Del. Select Windows Update and click on Check for updates. Please go to MS Teams online https://teams.microsoft.com 3. Enterprise-grade security, How do I fix the greyed out share screen on Webex? This uncertainty rules out this option in my mind. App conflict If you have another similar app that is running at the same time and using your webcam, Webex may not be able to share the screen. If you dont need to see any notes, share the full screen Slide Show. This is a different approach to switching what content you share with attendees in a meeting. Why is the share button greyed out in Webex? If you have two windows open for that application, say two PowerPoint files, when you share the PowerPoint application, the attendees will see both PowerPoint windows on the screen. The reason this happens is due to a limitation with Microsoft Exchange and Windows Outlook clients where web-based add-ins like Webex Scheduler are not supported in shared calendar scenarios. View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Known issues and limitations for Webex Scheduler for MIcrosoft Outlook, Enable shared folders and shared mailbox scenarios in an Outlook add-in, Schedule meetings for another host in Microsoft Exchange with the Webex Scheduler. Because Webex uses a screen-based approach to sharing, the best experience for attendees is when you share your screen, not an application. It works but is a hassle. Eliminate distance. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. The reason this happens is due to a limitation with Microsoft Exchange and Windows Outlook clients where web-based add-ins like Webex Scheduler are not supported in shared calendar scenarios. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Technicians working WebEx support lines say they hear some of the same questions regularly. If you are a host and the screen sharing setting is grayed out in the web portal Settings page, it has been locked at either the group or account level. Do let us know if you have been able to resolve this issue in the comment section below. Share the screen with the Slide Show on it and the attendees will see your slides only. Free screen sharing with Cisco Webex Meetings 1. Welcome to the Webex Community. Webex also offers sharing an application in a meeting but it still works on the screen-based approach. ; Click on Program Settings.The list will take a few seconds to populate. Enjoy video-first meetings with integrated voice, video and screen sharing, that lets you collaborate more effectively with customers, partners, and employees--without the need to travel. Training for Virtual & Hybrid Presentations, Customized PowerPoint Presentation Courses, Advice and training for PowerPoint sales presentations, Presenting Financial Information Visually in PowerPoint, Latest Annoying PowerPoint Survey Results, Customized Excel Chart Training Workshops, answers to your virtual presentation questions here, get updates of new articles and videos here, create a ghost second screen as I explain in this article, article with options for adding an additional screen. Yes this is because you are sharing a particular application and Webex is securing information that is not being shared by graying it out to the attendees. I have experienced this problem several times - when it happened to me this week, I uninstalled Webex from the program and features menu, then ran the Webex uninstaller file and restarted my laptop to fix it. It's covering up my content. If the share screen becomes active after you have disabled the extensions, you can try enabling them one by one until you find the culprit. Check for OS updates These problems with Webex can make the share screen difficult to use and make you think that it is not working. Dave is one of fewer than ten people in North America recognized by Microsoft with the Most Valuable Professional Award for his contributions to the Excel, PowerPoint, and Teams communities. Trying to figure out why sometimes during a webex session, the Share Content is greyed out not allowing me to share my screen or any windows to other participants.Any ideas? PowerPoint Presenter Mode problem - Microsoft Community For example, heres how to update Microsoft Edge to the latest version. Windows not restarting issues can be caused by broken system files, but you can take immediate action if facing this problem. What do you do if you don't have a second display? administration and management of Webex. I personally keep all my Webex events info on one display and the content I am sharing on another. Privacy Policy. This will ensure that you have the latest version and get rid of the previous one, especially if it was corrupted. Screen Sharing Option is Greyed Out in Webex Meetings on Mac Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here). All the controls to share other content are greyed out Community Buy or Renew EN US Chinese EN US French Japanese Korean Portuguese Spanish Screen Share and video meeting grayed out in Microsoft Teams You need to make sure that your meeting is public before you can share it. If not, try uninstalling and reinstalling Webex Meetings app again. Always look your best! Restoro has been downloaded by 0 readers this month. the first best-of-breed suite for hybrid If this is the case, then make sure that your organization gives you permission to share your Webex screen before making an attempt again. Introducing For recordings that were created using the WebEx WRF Player or the WebEx Recorder, Player, and Recording Editor, you can use the WebEx Recording Editor to add, delete, or rearrange recorded data. You can also share whiteboard sessions into a Webex meeting from a Webex Board. If the problem persists, please reach out to. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. Switch to Classic Screen Sharing in Cisco Webex Meetings or Cisco Webex You can also specify segments in the recording, much like tracks on a CD, so that you can quickly navigate to a specific point during playback. If the person sharing their screen wants to take creating customer delight. You can try updating your software to see if it fixes the problem. Screen sharing is not working - Zoom Support When clicking the Share button, other participants only see a blank grey screen. Let teamwork thrive. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Welcome to the Webex Community. Outdated app If youre not running the most recent version of Webex, you may be missing out on important updates needed for the program to function properly. Attendees will see your cursor move to the controls and when the controls drop down that part of your slide is covered up with grey rectangles. You need to allow access to share screen in system preferences. If you forgot the close the application before beginning, close Webex and reopen it to have the altered settings applied. Then try to log in. With Webex, you can share an application or your entire screen with remote attendees in real-time across any device-- even when youre on the go. Check for software updates 2. You need to make sure that your meeting is public before you can share it. You can try updating your software to see if it fixes the problem. way of collaborating thats centered around the To avoid the screen sharing option graying out, start a voice or video call with the person first before sharing your screen. Thanks for response, yes I'm using Event centre and this exactly is video window webex app . If youre using an older version of your browser, note that some older browsers may not work well with Webex and require the latest version to function optimally. This seems to be an issue with certain browsers where extensions arent playing nicely with Webex. These instructions are for the Webex app on a computer. Click Start Scan to find Windows issues that could be causing PC problems. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. 08-04-2020 Video Switch to Classic Screen Sharing in Cisco Webex Meetings or Cisco Webex Events (Windows 10). Planning Guide for Cisco Jabber 14.0 - Screen Share [Cisco Jabber for Learn more about how Cisco is using Inclusive Language. Why is the share button greyed out in Webex? After installation, simply click the Start Scan button and then press on Repair All. Stay focused. IM-only screen share is a one-to-one client-to-client screen share over Remote Desktop Protocol (RDP). Conditions: Clients with Microsoft update KB3069392 installed (or KB3124001 from January 2016 that supersedes . - edited 08-04-2020 07:50 PM. Log out and log back into your Webex account. Security permissions If you have not enabled sharing permissions on your PC, the share screen will not be active. Several users reported that they were unable to share their screens using online meetings and web conferencing apps (such as GoToMeeting, Zoom, Cisco Webex, Microsoft Teams, Goole Hangouts or Skype). Please go to your computer then open your chrome or edge browser as recommended browsers to access MS Teams online. I have tried to minimize video window and grey box just minimize too, not disappear completely . SPONSORED document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! PDF WebEx Tips and Tricks - EUCG And, the display settings options are greyed out. 4. Share multimedia viewers and players so you can show video or animation in a Webex Meeting at 30 frames per second. The view of attendee sees grey on screen in a few points such as the image below. "Share" button at the bottom of your Webex screen (previously greyed out) will now be active. Select a contact in the hub window and click on the Settings menu. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. WebEx Mac version share controls greyed out - Cisco Community I just got my new MacBook Pro and installed WebEx. connecting the customer journey and Trying to set up the meeting setting again, to allow everything, but everything is in order, not able to get to this level of settings (if existing). For more information, please see our T.T. You can even share 3D models virtually in your meetings from iOS devices! Solutions for Broken Screen When Attendee is Sharing Desktop - Webex Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. Their approach is different from that of Microsoft Teams or Zoom and they offer fewer options that dont offer as good an experience for the presenter and meeting attendees. How do I fix the greyed out share screen on Webex? You have complete control over what and when you share. Business-class phones for the desk, the frontline, and The button is in grey and inactive. Next, you need to type in a share name. Choose Communicate and select Share screen. You may also come across an error where the Webex microphone is not working, so feel free to check out our guide on the same. The host has disabled sharing If the meeting does not allow sharing of content, you cannot share until the host allows you to. The meeting is private If your meeting is not yet public, the Share button will be greyed out. Did you start a ticket with Webex on the problem? Disable browser extensions 3. Unable to share the screen in a meeting on Mac. You select the file from a file explorer style window. Screenshare wirelessly to a Webex Device via Proximity. Share Screen is Greyed Out in Webex: 3 Ways to Fix It - Windows Report For example, heres how to update Microsoft Edge to the latest version. Re: WebEx Mac version share controls greyed out - Cisco In the left menu, click on Manage 3D Settings (see image below for the following steps). Classic screen sharing can be useful if your computer does not support advanced screen sharing or if you're having issues with screen sharing. Start For Free Do I have control over what I screen share? It is not mandatory, but the quality improves for the attendees. With Webex Meetings you can choose exactly what you want to shareno more, no less. If you're having trouble using a . You can also screenshare from your Webex Meetings desktop app when connected to a Webex device. Check for software updates 2. This happened several times in 2021, mainly from February to the last one on June 1, 2021. 07:49 PM If you are sharing an audio or video file, skip to . During a meeting. If you are unable to upgrade at this time, the provided workarounds can be used to SOBO a shared calendar: Note: If you schedule meetings for other hosts this way, the meeting invite appears to be from you instead of the host you scheduled the meeting for. The "share" button is not active, on all sides (all participants) sitting in different places (offices) and cities experience the same problem. Please do a screen share. If this is the case, then make sure that your organization gives you permission to share your Webex screen before making an attempt again. Hi - you have to be in the Webex meeting to see the option to add it to your security settings. Outdated app If youre not running the most recent version of Webex, you may be missing out on important updates needed for the program to function properly. We use advanced screen sharing to prevent crosshatch-patterned windows from appearing for others where meeting or event panels are open on your screen. Get more answers to your virtual presentation questions here and get updates of new articles and videos here. Click Repair All to fix issues affecting your computers security and performance. You can share your screen and talk to multiple people at once. If you are having troubles fixing an error, your system may be partially broken. The application sharing is not window based. He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. Check the box next to Cisco WebEx for all of the following: Camera Microphone Input Monitoring Full Disk Access Screen Recording While you are at it (if you have it) enable for Microsoft PowerPoint too. This seems to be an issue with certain browsers where extensions arent playing nicely with Webex. Learn more about enabling the screen sharing feature in Zoom meetings. Prev Share Screen Is Greyed Out In Webex 3 Ways To Fix It Next Shorted Out Motherboard Why It Happens How Can You Fix It Entertainment. Why is my screen share not working? Typical Screen Sharing Issues and You can minimize this view and drag it elsewhere, but it does not completely go away. In the sharing dialog, select the option in the top left corner to Optimize for motion and video. What's new, tips and tricks, and much more. The meeting is private If your meeting is not yet public, the Share button will be greyed out. The all-in-one app to call, meet, message, and Make sure that you have enabled the sharing feature. Did you find this article using a Google search? We suppose this happens usually when the meeting is changed (postponed) more then 2 times, however this error happened again on June 1, when the meeting was not rescheduled at all. Windows not restarting issues can be caused by broken system files, but you can take immediate action if facing this problem. Planning Guide for Cisco Jabber 12.1 - Screen Share [Cisco Jabber for Do let us know if you have been able to resolve this issue in the comment section below. This happened several times in 2021, mainly from February to the last one on June 1, 2021. I know this is an old post, but I just started having this same problem, after the newest version of Webex (today's date 7/30/21). Click on Add to add the Webex app executable to the list. You can start Cisco Webex Screen Share using one of the following methods: Right-click on a contact in the hub window and choose Share screen.. from the menu options. If not, try uninstalling and reinstalling Webex Meetings app again. If you're experiencing problems with screen sharing, or if your computer doesn't support advanced screen sharing, switch to classic screen sharing during the meeting or event. Commenting as . Try restarting your computer. This shows in their sharing approach. Enhance your workplace. If not, one of us should so that it gets fixed. They further stated that the problems started after upgrading to the latest version of macOS. In the Add menu, sort by Recently Used.Chose "Cisco Webex Service" and then click Add Selected Program.The pop-up will close and you will now be shown the application features . Customers Also Viewed These Support Documents. Check the box share this folder and click on permissions. You have the traditional option to share your entire screen which works the way you expect it to. Because of this, the Webex Scheduler Add-in appears grayed out when SOBO another user's calendar. The attendees will see a blank area of the screen where the PDF is displayed and see your cursor move as you scroll through your notes but Webex doesnt offer any better option. How to Fix It. You can try updating your software to see if it fixes the problem. 05-31-2020 Make sure your device is selected from the Microphone dropdown menu. This will work well. Select Share in the control bar on your screen. If one application is on top of the other, thats what the attendees see on the screen. Make sure that you have enabled the sharing feature. Webex is a powerful video conferencing tool for collaboration. All-in-one room devices for video meetings, digital whiteboarding, and content share. If another application is partially covering up part of the application you are sharing, that portion is greyed out for the attendees [Late 2020 update: With the new version of Webex, a non-shared window on top of a shared window does not cause that part of the shared window to be greyed out. This will ensure that you have the latest version and get rid of the previous one, especially if it was corrupted. Webex also offers an option to share a file that is not open already. This occurs for every meeting. work you do, not where you do it. Sports & If youre using an older version of your browser, note that some older browsers may not work well with Webex and require the latest version to function optimally. Not associated with Microsoft. Fix them with this tool: If the advices above haven't solved your issue, your PC may experience deeper Windows problems. This seems to be an issue with certain browsers where extensions arent playing nicely with Webex. drmacinyasha 3 yr. ago After that, you will need to click on the lock to save the changes. iPhone or iPad devices. Webex powers a new You need to contact your Zoom admin for assistance to enable it. Reported the problem already twice, but no answer from Cisco Trying to search for any help, but not successful. If your mic isn't in the Microphone dropdown menu, unplug and plug it back in. Download the app HERE. Click the "Share" button. Dave Paradi has over twenty-two years of experience delivering customized training workshops to help business professionals improve their presentations. The PreferP2PDesktopShare parameter controls whether Jabber prefers video sharing or IM-only screen shares. The audience continues to see the full shared window.]. Updating the application to the latest version could be the answer to your problems. The "share" button is not active, on all sides (all participants) sitting in different places (offices) and cities experience the same problem. Additional features, storage, and support Webex also always shows your cursor on the screen, even if it is not within the window of the application you are sharing. Does it make a difference if you are the host? and our I am using regular Webex Meetings. To share an application that isnt open, select. You are not able to select it when Outlook is used in an On-Prem Exchange environment, as shown in this image: Note: Outlook on Mac and the Outlook Web App (OWA) are unaffected and can SOBO as normal in shared calendars. We did use the clear view mode command but then she has no way to navigate. If you use Presenter View Preview and share the PowerPoint application, the attendees see all of Presenter View, including your notes and the next build/slide. App conflict If you have another similar app that is running at the same time and using your webcam, Webex may not be able to share the screen. When you use a shared calendar and schedule on behalf of (SOBO) another user in MicrosoftOutlook for Windows, the Webex Scheduler Add-in button is grayed out. You may also come across an error where the Webex microphone is not working, so feel free to check out our guide on the same.