sagepay authentication values are missing sagepay authentication values are missing

You would have received this system message if you have not provided us with the correct value within the VPSTxId field. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. This URL must be http:// or https:// and be no more than 255 characters in length. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. Authentication values are missing, https://github.com/joeratzer/opayo-admin-and-reporting-api-client. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. Opayo merchant session key. Authentication values are missing The Tranaction is not in a DEFERRED state. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. This vendor's rules require a successful 3D-Authentication. You may wish to (or advise your shopper) to try the transaction again at a later time. Cannot authorise this card. Your transaction has been successfully Voided and will not be sent for settlement at the end of the day. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. SagePay and Spektrix - Support Centre The payment will now appear as a failed transaction. The only way to test a declined payment due to insufficient funds is to manually modify the response from Sage Pay (Opayo) with the values it would return in a real scenario. An active transaction with this VendorTxCode has been found but the Amount is different. If you are providing a value which has more that 20 characters then you will receive this system message. This field is numerical only and can only support values from 0.01 to 100000.00. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. A transaction is unable to be registered without this information. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. This Surcharge already exists (paymentsystem and currency combination). The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. The PayPal billing agreement was not accepted or failed. Go to the database, search for the table sales_oder_payment, in the structure of the table look for the field last_trans_id. The GiftAid flag is invalid. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The Delivery City contains invalid characters. You will only be able to perform a VOID against a transaction once. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. Looking for job perks? Please email support@sagepay.com with this error. The Card Type selected does not match card number. If you are providing a value which has more that 10 characters then you will receive this system message. The Delivery Firstname contains invalid characters. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. Perform the 3D secure authentication: ticking this box ensures that 3D Secure is enabled for the price . The CardExpiry date that has been entered is not a valid month and year combination. https://www.nuget.org/packages/Joe.Opayo.Admin.Api.Client/1.1.0. The PaymentSystem is not supported on the account. 1 Answer. You will need to check your code to ensure that your server does not send more than 100 characters within this field. A Postcode field contains invalid characters. The DeliveryFirstnames field is required. The request was unsuccessful. Your system should be storing this information and be retrieving it from your database when performing the above actions. Any values provided which is not numeric will generate this system message. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. You will need to ensure that your code is sending the correct transaction details. Payment with authorize.net gives error User authentication failed due You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. The server encountered an unexpected condition which prevented it from fulfilling the request. The request to ABORT a deferred transaction was successful. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. If a card StartDate value of 1509 was passed this would generate this error code. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. The post code value must be that to where the card being used is registered in order for the transaction to continue. What I have in my own project is that if user request comes from IPv6, I fallback to "3.00" as I can't pass IP with "4.00". Values such as PAYMENT, DEFERRED, REFUND etc. No spaces, hyphens or other characters or separators. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. The Amount including surcharge is outside the allowed range. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. The Customer Name contains invalid characters. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. 2. The Billing Firstname contains invalid characters. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". Monday - Friday 9:00 AM - 5:30 PM. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. I am busy with implementing payments using Sage Pay direct protocol 3.0 (4,0 unavailable yet as I understand) . An active transaction with this VendorTxCode has been found but the TxType is different. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. No successful transaction found within this duration. Both the key and password had to be base 64 encoded. Please check you code. The required service is not available or invalid. Has the Melford Hall manuscript poem "Whoso terms love a fire" been attributed to any poetDonne, Roe, or other? You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? Please ensure that you are posting this field with each transaction and that you use the correct value. Everything worked as expected and a new resource has been created. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. The RelatedTxAuthNo does not match the original transaction. You may need to zero pad your subnet mask so that each number block contains three digits. Should be between 2.00 and 2.22. Complete the Opayo Reporting setup to enable refunds. The transaction would has failed due to the fraud rulebase which you have set up onto your account. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. The bank did not respond within an acceptable time limit. Please ensure that you only use a fully qualified URL. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. It would be good to implement the error codes such as: 4020 : Information received from an Invalid IP address 4009 : The Amount including surcharge is outside the allowed range. You are therefore unable to perform any further refunds against the original transaction. e.g. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. No further refunds can now be performed against the original transaction. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. This will need to be provided in order for the transaction to be able to continue. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. You will need to check to ensure that the correct value is being submitted. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. Invalid system used for the related transaction. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. is too restrictive. Any URL's which are longer will generate this system message. If you use Post or Silent Post, then the RESPMSG parameter returns the description of the RESULT code. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), SOLO, MAESTRO (Solo and Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). Teams. The Cardholder Name contains invalid characters. Client IP address is restricted by the vendor. XML does not match the protocol. The DeliveryAddress and DeliveryPostcode are required. The value which is being sent accross in this field is more than this. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. One or more of the specified already exists for the merchant number/currency combination. Check the format of your request message. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. Please ensure that you only use a fully qualified URL. Any other values that are passed will result in this error message. The PhoneID is not registered to any vendor account. The command cannot be run for the vspvendorname provided. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. The details for this are as follows: . The DEFERRED transaction you are attempting to RELEASE has already been released. cannot be before , please check. A valid value is required,this must be value between 0 and 999999999.99. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. The TxType field determines how the transaction will be processed by the Sage Pay system. The network connection to the bank is currently unavailable. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) I got the integration key and password from opayo (sagepay) - the test environment. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. The encryption method is not supported by this protocol version. If any other characters or spaces are being passed or provided, then you will receive this error code and message. Please check with our support team if you are uncertain which cards your account has been set up with. A valid ##### value is required, this should be either ##### or #####. Authentication values are missing. The Delivery Address contains invalid characters. The Vendor or VendorName value is required. Only zero or positive decimal values, to 2 decimal places. GBP for UK Sterling, USD for US Dollars and EUR for Euros. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. I had the same issue, so created a NuGet package for this API-client code: https://github.com/joeratzer/opayo-admin-and-reporting-api-client. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. You will find the corresponding transaction status in the status field of the getTransactionDetail response. The VendorTxCode should contain your unique reference identifier for your transaction. The card type field contain a value which specifies the card that is being sent to us. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. The Authorisation has been declined by the bank. If this error message has only appeared on one transaction, then please retry the transaction again. Enter your new email address and select Continue. SagePay made this mandatory but only supports IPv4 for now, which means they really need to sort this out before actual deadlines. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. A tag already exists with the provided branch name. The Authorisation attempt was Declined by the cardholder's card-issuing bank. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. When attempting to perform a REFUND, you can only refund in the same currency type as the original transaction. It is likely that you are submitting several email addresses which is therefore generating this system message. Cannot authorise this card. The PaymentSystem used for the original transaction does not support repeat transactions. Please ensure that you are posting this field with each transaction and that you use the correct value. The value, if supplied, should contain either 0, 1, 2 or 3. Please check the related transaction is a AUTHENTICATED transaction. Your code should send only the first 100 characters if your description is longer than this. The BillingAddress and BillingPostCode are required. Fail Repeat Transaction in SagePay with NOTAUTHED The syntax of the request was not understood by the server. (You will see I've added a possibility to say which SagePay API protocol you want to use . VOID operation is not supported for PAYPAL transaction. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. cannot be more than 50 if is not provided. You will receive this system message when the card number details have been entered incorrectly. If the monitor page indicates that there are no issues, please contact us for more information. Configure the settings page to suit your business. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. Asking for help, clarification, or responding to other answers. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The request was well-formed but contains invalid values or missing properties. I tried removing the base64_encode function but this didn't have any impact. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. element is only required for a Streamline merchant number. Invalid command. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. c# - Web.Config custom section returns null - Stack Overflow Refunds are not allowed for this payment type. This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. You can only RELEASE or ABORT a DEFERRED transaction. Incorrect Fixed value entered. rev2023.4.21.43403. Connect and share knowledge within a single location that is structured and easy to search. To correct this issue, you will need to check your code to ensure you are submitting the correct value. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. The card type you sent in the CardType field is not active on your account. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. You will need to ensure that the start date selected is not later than the current date. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. The Vendor field should contain the vendor name supplied by Sage Pay, or selected by you when completing your online application form. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. Error parsing the request XML. The expiry date of the card that you have entered on the payment pages is in the past. The amount field you are passing through is invalid. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. The result associated with each transaction appears on all PayPal Manager detail reports. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. Authentication | Sage Developer You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). The Billing Address2 contains invalid characters. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. Cannot retrieve contributors at this time. Please try a different card. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. The Basket field can contain a maximum of up to 7,500 characters and you will get this system message if you are sending more than 7,500 characters. 0800 028 1662 UK. How to combine several legends in one frame? The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). element either not found, or present more than once. If a value is supplied, should contain either 0 or 1. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. You must also ensure that there are no spaces within this card number. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. The Delivery Phone contains invalid characters. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. Does the 500-table limit still apply to the latest version of Cassandra? If the address is longer than 200 characters, you will receive this system message. The difference between the and value must be no greater than 50. The Billing City contains invalid characters. The given vendorsurcharge cannot be found. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. Content Discovery initiative April 13 update: Related questions using a Review our technical responses for the 2023 Developer Survey, Integrating Sagepay (Opayo) with Django - How to create a merchant session key. Unable to find the transaction for the supplied. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. A transaction is unable to be registered without this information. E.g. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. This value is 10 alphanumeric characters long and should be retrieved from your database. Can my creature spell be countered if I cast a split second spell after it? Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). The Card Range not supported by the system. The above code will create an AUTHENTICATE record on the Sage Pay server and return a cURL string containing values that you will use to UPDATE your previously created database record. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. No further action required. This is a required field and needs to be sent with every transaction you register with Sage Pay. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. invalid_scope: This error occurs when the scope provided is invalid or unknown. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. Surcharge value for percentage cannot be greater than 100. Card failed the LUHN check. Making statements based on opinion; back them up with references or personal experience. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. To determine what the code means you will need to contact your merchant bank as they are bank specific. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. For more information please refer to the protocol guides. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency.