Ask the station agent for a postage-paid Business Reply Envelope. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 8am to 5:30pmMonday Friday, and 9am 5pm on weekends (. If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. The vending machines can also recharge Metrocards. How to catch a bus, train or tram - Adelaide Metro, Check if you're eligible for concession travel. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia. New passwords need to be between 8 and 16 characters long. You'll need to validate your Seniors Card every time you board an Adelaide Metro bus, train or tram, even though your travel is free. If you have questions about the Seniors Card program, including how to use it on public transport, see our frequently asked questions. You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. Lost, stolen or damaged metroCARDs - Adelaide Metro Use the service finder to locate a metroCARD agent near you. A Transport Concession Card entitles the holder to concession travel on Adelaide Metro bus, train and tram services. How should we update you? We need you to validate each time so we can count how many people are using the bus, train or tram and plan our services to meet your needs. By clicking any link on this page you are giving your consent for us to set cookies. $4.24per day remaining on your 30-Day card, and. for members of your family or business), recharge any metroCARDs registered to your account, buy 14-day and 28-day passes for metroCARDs registered to your account, set up, manage or deactivate automatic recharges, update your personal details with us (except your account name), such as your password, credit card, email and phone number. [3], In 2013, it was announced that Metrocards would be able to be used to access secure bike cages, at railway stations fitted with the necessary equipment, for an annual fee. You will need to show it to your driver or inspector if they ask for it. 3 2 Follow the onscreen steps to confirm your purchase and add your travel card. Brooklyn, NY 11201. Our pledge is to provide you with good service and, when service is not good, we strive to help you every step of the way. Here's how to get help, Check on the status of a MetroCard claim previously submitted, MetroCard not returned from bus farebox/AutoGate, Select Bus Service MetroCard Fare Collector, print a claim form to mail to us with your MetroCard, If you have an OMNY Account, log in and find the charge you think is incorrect. You can also check your metroCARD balance: If you've just topped up your metroCARD balance at the InfoCentre or using a vending machine, your new funds will be available immediately. "event": "taCustEvent", On most buses, you must get on through the front door. A confirmation code will be sent for validation. We deduct a $5 administrative handling fee from the refund amount for the second claim. Youll need to answer some questions to confirm that you are the registered account holder. If you'd like a response, please contact us. Once you have logged in for the first time, you should change your password. Tip: Female travellers can also book a ride with Shebah, a rideshare service with all-women drivers catering to women. You can file up to two claims per calendar year. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. In Australia, airlines, trains, buses and ferries have accessible options for people using mobility devices, as well as services for hearing and vision impaired travellers. If you need to change a recharge amount, simply setup a new recharge and itll overwrite your old one. Getting around Adelaide - Tourism Australia . either a Grant of Probate or a Letter of Administration, the deceased person's registered metroCARD number. "validationUrl": "/bin/ta/postauth", To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. Please tell us what you were trying to do and why this page was unhelpful. There are several options for reaching the city from the airport. 1 Adelaide Metro Currie Street InfoCentre Corner Currie Street & King William Street 2 Adelaide Metro Adelaide Railway Station InfoCentre North Terrace 3 Recharge Machine locations Adelaide Railway Station, ARS Tram Stop, Rundle Mall Tram Stop, Victoria Square Tram Stop 4 Ticket Vending Machine locations Adelaide Railway Station Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. "custAction": "event2" Please don't include any of your personal information in this box. Rates are indicative based on the minimum and maximum available prices of products and services. Adelaide is served by three major taxi companies: Independent taxis, Suburban taxis and 13cabs (Yellow Cabs). Scroll down and tap Add Card. Membership | Seniors Card If you recharge in person or using a vending machine, your funds will be available immediately. You need to order a replacement card before blocking the lost one. If you are unable to travel into the city, please call the Adelaide Metro InfoLine on 1300 311 108 for assistance (7am-8pm, daily). SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? Seniors Card in other states and territories - Australian Government. enjoy your metrocard. Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. ), Everything you need to know about fares and tolls in New York. Each time you submit the form, well enter your name into a drawing to win free rides. Adelaide Metro will use its best efforts to advertise changes to these conditions of use before they commence. Your Seniors Card is part of Adelaide's metroCARD public transport electronic ticketing system which is operational on all buses, trains and trams. How to get to Australia's most iconic cities. Make sure you have access to your emails, as you will need to follow instructions that will be emailed to you. MetroCard Balance Protection Program - MTA You can purchase a regular metroCARD at Adelaide Airport or from participating retailers in the city. This ticket allows you to continue your trip during the hours of scheduled maintenance or construction. APPLICATION FOR MOBILITY PASS metroCARD Special Pass. We use cookies on this site to enhance your user experience. Replacement card Use Seniors Card member online services to request a replacement Seniors Card. Adelaide has a free City Connector bus service operate in both clockwise and anticlockwise directions in the city centre. 130 Livingston Street You can also check the balance remaining on your card and check transaction histories after you log in. We can't respond to what you write here but you can contact us instead if you'd like a response. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 9am to 5:30pm Monday - Friday, and 9am . Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. Taking a sightseeing cruise on Adelaides rivers is a great way to see the city. Anyone can buy a regular, concession or student metroCARD but you must always carry your relevant concession card or student ID card on-board. Any value on your card when its lost or stolen is not refundable. This is your best option. If your Metrocard was registered with us, we can transfer any remaining credit from your old card onto the new one. Email. There are two kinds of validators: dual-purpose and Metrocard-only. We provide a Balance Protection Program for 30-Day Unlimited Ride and 7-Day Express Bus Plus MetroCard. Youll find taxi ranks and rideshare pick-up areas at the front of each terminal simply follow the signage. It was originally scheduled to become fully operative in early 2013. We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. Lost Your Unlimited MetroCard? MTA Will Refund it for Free metroCARD Account - Adelaide Metro U~ _rels/.rels ( MK1!;*"^DMdC2(.3y3C+4xW(AyXJBWpb#InJ*Eb=[JM%a B,o0f@=a noA;Nv"ebR1REF7ZnhYjy#1'7 9m.3Y PK ! From December 2014, validators no longer accepted Multitrip tickets, however users could continue to convert them to Metrocard Trips until 28 February 2015. How you choose to pay for your Adelaide Metro journey. New and replacement Seniors Cards are issued through the Seniors Card Unit. We can only track, cancel or replace registered metroCARDS. This website is licensed under a Creative Commons SENIOR_1234567. 1.8 You can use your Metrocard on all Adelaide Metro bus, train and tram services. If you have any issues, please call the InfoLine on 1300 311 108. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia.The system is managed by Adelaide Metro and is usable on their bus, train and tram services.. We'll send you an email each quarter to remind you to complete the survey. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. You can set it up again when you are ready. South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. PSA: The MTA will refund your lost or stolen unlimited - Brokelyn Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. When is the best time to visit Australia? Located on every train and tram is a vending machine used for the purchase of single trip and day trip tickets. . "startScreen": "aus-link-account" For example, if you have a Seniors Card, you can use public transport for free on Monday to Friday between 9am and 3pm, and all day Saturday and Sunday. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. You can either recharge as you go, or set up a convenient auto recharge. You can do this by clicking on 'update my details'. Public buses are an easy way to get from Adelaide Airport to the city. Enjoy the trip you took on the H30 and the rest you cunt. We no longer support this browser, so parts of the site might not work as you expect them to. Please note your metroCARD account updates overnight, which means any recharges you buy or trips you do in one day won't display in your account until the next day. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. These details will be saved and used for all future Auto recharge triggers. That said, your first claim of a lost or stolen card will be refunded at the pro-rated price for free! Both validators feature indicator lights and an LCD display showing information to users such as ticket type, debited value and credit balance (if any), and errors. iApply Brooklyn, NY 11201. We use both Courtesy Passes and GO Tickets to honor our pledge to keep you moving. The Pay-Per-Ride MetroCard cant be replaced if it is lost or stolen. If you recharge online or over the phone, the funds will be available in around one hour and will load to your metroCARD when you next validate it. Order an interstate Seniors Card member 14-day free travel ticket. How do I check Adelaide metroCARD balances? We credit: $4.24 per day remaining on your 30-Day card, and. Visit new.mta.info/farehelp. Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. You can also book a taxi by phoning individual companies, downloading their apps or using the, Cruise the River Torrens through the city centre on the charming river boat. And, of course, green also means go. To access your metroCARD account on the Adelaide Metro website, you need to have a login and password. (Adult men can use the service if they need to transport a child who requires an approved child safety seat.). If you need to add an email address to your Seniors Card account, please contact the Seniors Unit on 1800 819 961. Adelaide Metro is to enable passengers to make contactless fare payments with their credit or debit card or their tap-and-pay digital wallet on all its bus, train and tram services in the South Australian state capital. If you need your password reset, please emailseniorscard@sa.gov.au and staff will email the details to you. Information on listed products and services, including Covid-safe accreditations, are provided by the third-party operator on their website or as published on Australian Tourism Data Warehouse where applicable. A customer service representative will assist with processing a refund. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. We recommend updating your browser to the latest version. Call 511 and follow the prompts get to the Balance Protection Program. Adelaide metroCARD top ups are in $5 blocks, up to $200. Tram, Adelaide, South Australia South Australian Tourism Commission. Heres how to get around Adelaide with ease. Each Metrocard has its own unique number that, once registered, is unique to your account. Your refund will be credited back to that card. Improve this listing. Other ways to apply Start now Transport concessions for asylum seekers Who can apply You can apply if you: With free trams and buses within the city centre, getting around Adelaide is quick and easy. Lost or stolen 7-Day Express Bus Plus or 30-day cards purchased with credit or debit should be reported immediately by calling 718-330-1234 or 511 or You canbuy or recharge a metroCARD at many locations across Adelaide ororder a metroCARD online and we will post it to you. If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. Adelaide public transport information is also integrated into Google Maps. Adelaide Metro is Adelaide's public transport system, comprising buses, trains and trams. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. Order an interstate Seniors Card member 14-day free travel ticket. Everything you need to know about fares and tolls in New York, Problem with a MetroCard? For more information about visiting Adelaide, visit the Adelaide Metro website. Find out how you can request a replacement card if yours is lost, stolen or broken. (Cards purchased with cash are not protected. Visit adelaidemetro.com.au or call 1300 311 108. by calling the Adelaide Metro InfoLine on 1300 311 108. Passengers can buy a 14 or 28-day pass and put it on their metrocard.[6]. You can also ask at a station booth for a postage-paid envelope. Call 511 and follow the prompts get to the Balance Protection Program. You cant transfer or get a refund for time left on an unlimited-ride card. "resetPassword": { When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5. Printed timetables are available from Adelaide Railway Station, the Adelaide Metro Info Centre, and some shopping centres. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. Thanks for your feedbackWe use what you tell us to help improve the website. Many hotels and attractions in South Australia, including surrounding areas such as Adelaide Hills, are also accessible. Foldout seats in the wheelchair access area can be used by all passengers, but should be vacated if a wheelchair passenger boards the bus. Probably tried the debit card too you pathetic bastard, glad I cancelled that right away. People who receive certain payments from Centrelink can apply. Bikes are allowed free on trains after 9:00 am until 3:00 pm. We have detected you are using an out-of-date browser. } Document #: 9213000 Version: 5Page 1 of 4. "login": { This will become your username. Find out how you can update your personal details online or via phone. Auto-recharge means nominating a credit card and an amount that will be automatically loaded onto your Seniors Card when your credit falls below the minimum of $15. You are currently in preview mode. Joining the Seniors Card program provides you with a range of benefits including public transport concessions, access to specially discounted goods and services across the state, special offers, competitions and keep up to date with important information relevant to you. To update your credit/debit card information, you will need to go through the Auto recharge setup process again on the same metroCARD, using the new credit/debit card information. Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. Please don't include any of your personal information in this box. How should we update you? Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. Please bring the metroCARD(s) with you. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. How long do I need for my trip to Australia? Metrocards Suck : r/Adelaide - Reddit Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. File a claim online You can file an online claim for these issues: Balance Protection Claim Check on the status of a MetroCard claim previously submitted Lost or stolen Reduced-Fare MetroCard MetroCard not returned from bus farebox/AutoGate MetroCard Vending Machine problem Overcharged MetroCard Select Bus Service MetroCard Fare Collector *Product Disclaimer:Tourism Australia is not the owner, operator, advertiser or promoter of the listed products and services. If you have it setup for multiple metroCARDs, you can have different recharge values for the different cards. When you validate your metroCARD on a bus, train or tram, watch the screen. { You can do this, You can use a contactless credit card, debit card or mobile device to. Choose a travel card from the list. Have a $5 bill in hand or some shrapnel Just give us a call on03 366 88 55 or emailMetro@ecan.govt.nz. A similar version of the vending machines is located at several of the city tram stops, the Adelaide Metro InfoCentres, and some major interchanges that will only recharge Metrocards and accept EFTPOS payments. A beep and a green light means that it has validated properly. You can apply for a Seniors Card online or call the Seniors Unit on 1800 819 961 for more information. Seniors Card holders: Use SENIOR_and your seniors card number e.g. Our subscription service is temporarily down for system upgrades. If the recharge is completed before 9.00 pm, it will generally be available on your Seniors Card when you use it the next morning. Passengers could trade their existing Multitrip Metrotickets in for Metrocard trips. If you don't live in South Australia, contact the Seniors Card office in your state or territory to find out whether you are eligible. When you validate your metroCARD on-board a bus, train or tram, or at barrier gates, the validator will flash both green and yellow lights to show it has auto recharged the metroCARD, and will display the new balance on the screen. Adelaide Metro on Twitter: "After you recharge your metroCARD online or