You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. You may choose to participate in as many (or as few) activities as you wish. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Tours are available for purchase up to three days before sailing. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Transfers are available to Flight Ease guests and to guests who have independent flight plans. You will need to provide health certificate documentation for the animal in your ports of call. Some clearances will require face to face inspections, details will be communicated to you onboard. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Is smoking allowed on cruise ships? A line-by-line guide This includes payment of all costs related to arrangements to obtain entry to the countries you visit. What is NIEUW AMSTERDAM smoking policy - Holland America Line - Cruise Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. The best time to book your next cruise is while cruising with Holland America Line. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. You will be responsible for all costs you incur to join the vessel at the next port. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Now more options are available. Dining venues vary by ship. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. You can also complete your health assessment and book shore excursions prior to your cruise. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. The choices are endless. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Designated Smoking Areas Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Reconfirm any special transfer requirements for disembarkation with the on board. Any guest who smokes inside staterooms or on verandahs in violation of Holland America policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Your baggage will arrive in your stateroom later that afternoon. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. party to be disembarked in a non-U.S. port. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Cash Advance: Cash advances are available at the Guest Services. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. This could result in legal proceedings. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Holland America Rotterdam Cruise: Expert Review (2023) The password will need to be disclosed to the youth staff upon pick up of the child. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Please keep this in mind when packing. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. railings, buttons, door handles, countertops, faucets, etc. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. U.S. port and ending it in a different U.S. port. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Find Cruise Packages for Holland America's Award-Winning Cruises Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. A luxurious dining experience in a room graced with fine art and antiques. of your seating request will be listed on your Cruise Contract. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. All professional services are available from 8:00am until 10:00pm. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. environment is the right thing to do and essential to the success of our business. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. will be located near the entrance to the pier area where you will be checking in your luggage. Please note: This service is available only on days of sailing. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Payment of any fines levied is the responsibility of the individual guest. Bring your travel and health insurance information and have it handy at all times. This should be done well in advance of travel at a Customs office near your home. Table number and table size are on request only, and will be assigned by the Maitre d' on board. Please fill out the form and return it to the Guest Services as soon as possible. It also shows you how to correctly put on your lifejacket. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. 2. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan.