No Heat 5. Many of our electric fireplace models simply plug into standard 120-volt outlets, but other units require more complicated installation that include hard-wiring. If the LED driver is damaged or not receiving power, it will not be able to provide the necessary power to the LED light to create the flame effect. be found located with one end within the motor and the other end attached to When it is not running, your heater wont produce heat. In that case, you can replace the button with a brand new one, tighten or replace the loose connection of wire it previously had ground this switch correctly this time, and if needed, repair or rather replace worn-out sockets. You could also have a faulty thermostat or control board. Be careful not to spill any liquid within To ensure the safety of your family members, no combustible energy sources are used to produce the flame. Are you a trade or supplier? Hear the flames working but Contemporary wall mounted electric fires which provide alluring art-in-flames for your wall. not available. Dimplex 2kW Tango Electric Stove - Bunnings Australia If your unit uses halogen and the bulb is out, typically, you may replace it, but check with your units manufacturer first some units are compatible with swapping out those old halogen bulbs with a compatible LED array. Another possibility is that your heaters safety switches are triggered. Thanks PJ, I'll check for that and report back. nothing is being displayed then its likely that the, See your fireplace light but A fire adds to the atmosphere and brings calm and cosiness. If you can hear the flame effect components Ways on how to fix the flame in If you do, this may sometimes fix issues where an electric fireplace generates heat, but there are no flame effects such as the standard light flickers or crackling in applicable models. is being displayed. One of the most common problems can simply Check the wiring for loose connections and replace if necessary. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, Im James, Ive been using traditional open fireplaces and wood burning stoves for many years, and Ive also recently bought a bioethanol fireplace. Does anything else you plug into that socket work OK? Select PayPal Credit to have the option to pay over time. working. We recommend purchasing a furniture crayon of the same colour and using it to touch up your tv stand. No chimney, flue or recess needed to give your home a much needed focal point. I have an electric fire that is built into a surround so i can not just swap the fire,the fire works fine in every other way its just the roter that makes the flame effect has stopped and i no longer get the flicker effect just wondering is it mendable.can i add this is not an old style electric fire i should of said.. its only 3 yr old and called the avensis electric fire suite if that . The flame in your electric fireplace isn't working, but the system still produces heat, and the fan blows the heat. If the switch is not making proper contact, it may not be able to activate the flame effect, or it may not adjust according to the switchs settings. Press and hold the Enter and Back buttons simultaneously to lock the controls. This fireplace boasts a large 738 sq. Optiflame is the worlds most popular electric flame effect, and can be found in a wide selection of Dimplex fires. Not all issues with an electric fireplace Have you cleaned the blower? There is a problem with the mist production; the mist either gets cut out after 30 seconds or produces too much moisture. Troubleshooting & FAQ's | Dimplex The flame motor is responsible for creating the motion and movement of the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. W. 540. How Do Dimplex Electric Fireplaces Differ from MagikFlame the other side of the fireplace. The remote control may need to be initialized with the fireplace. Flame Effect Independent of Heat: Yes: Flame/Fuel Effect: Log: . How To Fix The 11 Most Common Electric Fireplace Problems The matte black finish, working door and traditional stove style finish make it a perfect addition to any space. We have a guide on how to change the bulb in an electric fireplace here. Check your manual to be sure and if youve lost the manual, check online before ordering an E12, as many vendors provide legacy documentation online for free viewing and downloads. flames on the Cavalli are created by a ultra-fine water mist that rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. Please review the Operating Instructions in the Owners Manual Troubleshooting and FAQs Find answers to common questions and simple technical troubleshooting steps. Typically it is housed on the far left side of the rod, where it is tasked with rotating your mirrors to diffract the light properly. We accept all major credit and debit cards online, as well as payments via PayPal and Klarna, We take customer service seriously, and we're proud of our customer reviews left with. Your email address will not be published. Your heater may have tripped the circuit breaker due to overloading. Electric fireplace suites are a great way to add warmth and ambience to your home without the hassle of installing a traditional fireplace which comprises of individual components. The total cost to operate the flame and heater is approximately 8 per hour (gas fireplace manufacturers regularly advertise running costs of 17 per hour)! Is there anything more frustrating than an appliance or electronic malfunctioning? types of electric fireplace. Also, ensure that the source that provides a connection to the bulb works properly. Its simple to read the users manual to verify whether youre using the remote correctly, replace batteries, and see if theres anything else producing radio frequency interference. In order to fix the flame on an electric effects are being displayed. Electric Fireplace Flame Effect Not Working? 5 Reasons Why A dirty blower can cause whirring noises. If your Dimplex fireplace keeps turning off, try shutting it off with the main power switch to reset it. Test your thermostat for continuity. Replace the defective elements to ensure your fire flame effects start working perfectly. After that, check the control board. stove so far, even after many hundreds of hours of use. FireplaceUniverse.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. In that case, it will heat up the room too quickly and shut down prematurely. The heat will not come back on without being reset. Blank LCD screen, hot thermostat housing, blinking LCD pane, and being unable to set temperature are some common issues that happen with thermostats. Your motor can malfunction and go defective due to excess electricity being drawn, improper electrical connection, and a faulty outlet. It's cable reimagined No DVR space limits. If it's not, call customer service. I chipped my mantel, whats the best way to touch it up? Similarly, if the LED lights are damaged, they may not work correctly even if the driver is functioning properly. You dont need to be an expert electrician for this one. Dimplex Cavalli Opti-Myst Electric Fireplace Suite, Dimplex Alameda Opti-Myst Electric Fireplace Suite, Dimplex Talia Opti-Myst Electric Fireplace Suite, Dimplex Penngrove Opti-Myst Electric Fire, Fully variable flame and smoke intensity control, Optimyst effect can be used independently of heat, Fully concealed 2kW fan heater with choice of two heat settings. The brand Dimplex provides electric fire flame effects with the highest realism. The fire has the usual flame effect driven by a small motor and two 60W bulbs, neither of which are working. an electric fireplace, to help you identify the problem on your fireplace. If not, clean it & make sure all the wiring connections are in good condition. Why do my lights dim in the room when the unit is on? Inspect the wiring for any loose connections. I've changed the bulbs and the plug fuse with no change. All pallet deliveries are kerbside/front door delivery only, so please arrange adequate means to take your order into your home. Heaters tend to draw more power than other appliances, so if we see no responses from fuses, this could indicate a bad outlet. A faulty LED driver can cause flames to stop working in an electric fireplace. There could possibly be a loose wire or the flame motor needs to be replaced. How to fix Dimplex Electric Fireplace Flame Not Working Problem? As long as you dont have a flammable object close to it, you will be fine. effects on your fireplace may not be working. Damage wire can prevent the Flames from Turing on. If you hear grinding noises, it is probably a damaged flame rod. Then remove the grate. Lightbulb issues (the most common culprit), 4. If your cords appear to be in good condition, unplug the fan for several minutes before plugging it back in. 3 Using a cross-head screwdriver, remove the 2 screws at the front of the grate. not working. The probable cause for this problem is that the LED driver module is faulty, and needs replacing. have a small access cover that allows you to change the bulb. Ensure that there is proper airflow and reset the high-limit switch if thats the case. the look and feel of a real fire in your home. Wiring Check One of the biggest reasons your Dimplex model's electric fire flame effects stop working is caused by loose wiring. Costume, Occasion & Specialized Clothing, Shoes & Accessories, Mobile Phones, Smart Watches, Accessories & Communication, Bathroom Fixtures, Accessories & Supplies, Industrial Printing & Graphic Arts Equipment, Shaving & Hair Removal Products & Equipment, Dimplex Optiflame CLUB electric flame effect fire CLB20R 2Kw. In Electric Fireplaces by James O'KellySeptember 20, 2020Leave a Comment. This video demonstrates how to change the bulb in a Dimplex Cheriton electric fire. Ensure that the air filter is clean, the vent is open, and the exhaust is clean so that adequate air can circulate. Air Conditioner Repair Near Dallas: How to Find the Best Company? However, with continuous usage, you will find that there are common Dimplex electric fireplace problems that occur from time to time. In laymans terms, fire flame effects cease to exist when the LED driver turns out to be faulty. How to open the access cover to fireplace flame that cant easily be diagnosed or fixed. You dont need any expertise to solve some of the easy things that can go wrong with your Dimplex fireplace. A complete electric fireplace suite boasting Dimplex's truly amazing 'Opti-Myst' flame. Contacting Dimplex Customer Support. What Is Medium Heat On A Stove? Get in touch with our expert team via phone or email. Dimplex electric fire flame effect not working mainly because of bulb malfunction, loose wiring, faulty flame effect controlling switch, defective motor, and LED driver malfunction. Youll have to remove the back panel to confirm this, of course, but this is the first thing that we want to check. How to Fix The Flame on An Electric Fireplace Yourself A complete fireplace solution combining surround, back panel, hearth and fire in an easy-to-install, one-box appliance allowing you to add charm and character in almost any room in your home. In order for an electric fireplace to Correct any issues as needed. The Rod Mechanism is not Spinning Properly, 5. Contact your vendors customer service, and they should be able to provide you with some additional steps or even refer you to a qualified repair technician in your area so that you can get your electric fireplace up and running the way that its supposed to be. but theres little or no movement (or theres squeaking), then the. Dimplex Electric Fireplace Problems [9 Easy Fixes]. Can I put my television over my fireplace? include: The bulb is an integral part of the flame They can be found at most home improvement stores. 33 in. In par. Open from 9.00am to 5.30pm, Monday to Friday. We do not recommend painting your tv stand as it will void the warranty on the unit. The rod with mirrors is connected to the Dimplex Optiflame CLUB electric flame effect fire CLB20R 2Kw [ Approved Fireplaces]. If the log set has been replaced and there is still no change, the LED Driver board for the log set may need to be replaced. them it may be that the rod is starting to seize up. Thermostat Problems FAQs: Is there a reset button on an electric fireplace? The main reason of Dimplex Electric Fireplaceflame not working properly is the faulty bulb. If everything seems to be responding but the actual switch itself for the flame effects, then you might have a blown a fuse. Under normal circumstances this may take 2 people. Contemporary inset fire fits standard 16" and 18" fireplace openings. The circuit breaker trips or blows a fuse when turned on. Many electric fireplaces use light bulbs to create the appearance of a flame, so if one or more of the bulbs are not functioning properly, the flame effect may not work correctly. Well, your electric fireplace is much the same. Please ensure you are also maintaining the minimum clearances allowed for all Dimplex fireplaces, which can be found in the owners manual. If you can hear the flame effect components struggling to move or squeaking The most common issue with a missing flame effect is simply that the lightbulb inside has gone out. Although Dimplex fires are electric, they offer more by creating the illusion of a life-like fire - from a fascinating flame effect, glowing logs and the crackling sounds of wood to little sparks that seem to fly. If it doest work, it would be wise to contact the manufacturers customer support center or a certified technician to inspect your unit to fix the blower issue. If it's not, call customer service. For a better experience, please enable JavaScript in your browser before proceeding. This article is dedicated to fixing the flames in an electric fireplace.We have another article here that explains all of the issues that an electric fireplace can have and their solutions, such as the heater not working or the fireplace shutting off. My fireplace is not working properly, where do I start? Refer to your Dimplex electric fireplace manual to see how to drain the container for your specific model. I've checked the plug and followed your advice, sheds, and while everything looks much tidier, it hasn't solved the problem. Afterward, if the error still persists, you need to replace the main PCB. Simple to install, the Burnham suite can be simply fixed against a flat wall and plugged in! Electricity rates vary. The mirrors are placed on the rod in such a The flame motor, flicker rod and the blower motor. Seized Flame producing Rod affects the performance of the flame effects. at the back of the unit. effects inside an electric fireplace. For more information on how the flame effects work we have a complete guide to how an electric fireplace works. The fully three dimensional effect uses established ultrasonic technology to create an ultra-fine water mist. Will the Dimplex flame operate without heat? Still not sure why your electric fireplace is not working? an electric fireplace. placed mirrors. Suppose you find that the switch is indeed faulty. Description. Sometimes mist is not produced to the level which it is required. The dazzling flame effect can accurately reproduce a natural wood-burning fire, gas fireplace or a range of ambient light themes that range from moody and hypnotic, to pulsing and vibrant. If your problem continues here are a few trouble shooting points: If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. If your problem continues here are a few trouble shooting points: . If the motor is damaged or not receiving power, it will not be able to create the necessary motion for the flames. See nothing happening when This contemporary inset electric fire features clean lines and simplistic design with a modern chrome effect fret. More modern electric fireplaces will use Dimplex electric fire flame effect not working mainly because of bulb malfunction, loose wiring, faulty flame effect controlling switch, defective Read More. If you can hear the motor trying to work when the flames are switched on but theres no movement then it may be that the Dimplex electric fireplace with no power when it is plugged in can mean that the circuit breaker has tripped or safety switches can be triggered. We typically sell 1 to 2 Opti Myst fires a month as they truly offer a stunning effect and complement our luxury marble fireplaces. These solutions ensure that your Dimplex electric fire flame effects will work flawlessly, overcoming any issues. You can put a Dimplex fireplace in just about any indoor area as long as it is clean and dry. In our experience, the following situations can be the case when you are hearing noises from your fireplace. Flame Effect Not Working 6. if your any good with electrics, try swapping the power cable - in case of breaks.. You must log in or register to reply here. Can you replace the bulb in an electric fireplace? In case your electric fireplace keeps shutting off automatically, you may have low airflow due to a blocked air filter or blower not running. Move on to cleaning up your air filters and ensure that there is air circulating inside your furnace so there is no additional pressure on your blower. Issue regarding no movement of the flames or squeaking during operation may be due to a problem with the motor or the rod. still under warranty. Many newer models of electric fireplace The motor driving the rod has stopped Repeat the same thing when you wish to unlock the heater by disabling Child Lock. Yes, and it is very simple as well. If your electric fireplace uses LEDs rather Based on the nature of the sound, the likely causes can be identified. If not, test the thermostat with a multimeter for continuity. unit (like ours). One by one, eliminate the reasons. No long-term. LEDs last for a much longer period of time compared to Dimplex electric fireplace making noise is a common issue faced by users. could be earlier in this article, but in summary, if you can: Before attempting to have a look inside 6] For Problems with Opti Myst fires please ring Dimplex themselves and ask for the Technical department. What could the problem be? In case everything is okay with the above-mentioned components, maybe it is your thermostat. The flame components are an integral part It will produce about 5115 BTU of total heat. This is a step by step video on how to repair it. It may not display this or other websites correctly. lease review the Operating Instructions in the Owners Manual for clearances surrounding the fireplace. Without this light source the flames of an electric fireplace and are what helps an electric fireplace to imitate Your Dimplex electric fire flame effects will be back from that second itself. A licensed electrician is going to need to assess the outlet involved. The mantel was designed to allow enough space around it for our firebox to operate properly. Please note: Due to rising freight charges, we are now being forced to charge extra for delivery to Highland postcodes. If your blower is humming and getting power but wont run. than halogen bulbs and your flames arent working then there may be another You dont need to do anything if this is happening. are most commonly created using a light The Dimplex TV stands are tested to support up to 150lbs. Your email address will not be published. Other issues with the fireplace are responsible for the issue. It also does not contribute to indoor moisture or mold concerns. Finance is provided by PayPal Credit (a trading name of PayPal (Europe) S. r.l. The defective motor is another of the reasons which cause fire flame effect issues. How the flame effects work on The Auberry is a twist on a traditional classic. are faulty. Brushed stainless steel finish. Modern electric To access our initial disclosure document, please click, Learn more about Product Partnerships Limited - opens in a new window or tab, Get the item you ordered or your money back. We receive monetary benefits in return for showing ADs on this website at no cost to you. They can be found at most home improvement stores. the fireplace as it may affect other electrical components within the unit. It may need replacing. The Heat DepotSharp StreetMiddletonManchesterM24 1AD. If so, fix it. 7 Reasons Your Electric Fireplace Is Not Working. If the problem persists after testing with a new remote, youll need to replace the remote receiver. With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. Required fields are marked *. Why does my Dimplex Opti Myst fire keep cutting out? Why is my Dimplex Electric fireplace Flame not Working? the rod. Can I put my mantel right up against the wall? Choice of mantels and surrounds available. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. electric fireplace to help diagnose any problems and to replace any parts that Dimplex Electric Fire Flame Effect Not Working [5 Easy Solutions] . get to the flame effect components inside your fireplace. We recommend using a clean damp cloth to wipe away any dust or dirt. source with a rotating rod that Open the back panel of the unit. If your thermostat LCD is blinking, let it rest for about 20 seconds. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. rod has seized. Help! So, initialize the transmitter to your furnace. Won't Turn On 4. This can help to determine where the circuit is not being completed. My Dimplex Electric Fire the Optiflame has stopped working , Appliance Technician 32,920 Verified Kelly and 87 other UK Appliance Specialists are ready to help you Ask your own question now Kelly, Appliance Technician 32,920 Satisfied Customers Highly accurate diagnostician with over 30 years experience! All you need to do is drain the water. In more detail why the flame The flame effect on my Dimplex Electric Fire has stopped moving. [Ideal Temperature Guide], Can You Open The Glass Doors On A Gas Fireplace? Switch Control. Fan runs at one speed- LOW Here are some typical problems and solutions to check if your electric fireplace is not working. Some manuals will include lubrication steps for those who want to perform preventative maintenance safely, so it is well worth a look if you want to do the lubrication yourself, as the steps for performing this routine safely may already be outlined and waiting for you inside the manual. Electric Fireplace - FireplaceHubs its operating. Which Electric Fireplace Has the Most Realistic Flame? Read on our blog to get more details about what is causing smells and how to get rid of them. Don't buy a new fireplace until you watch this! This goes doubly so if you are getting responses from any of the switches. The remote may need to be changed or the remote receiver may need to be changed. At all other times, please drop us an email. All rights reserved. Verify that the fan filter is placed appropriately and that the transducer is properly located in the sump. Ensure that the blower is working. You may need to hire a professional at this point as replacing a control board is complicated. Every so often, I've been switching it on at the mains socket to see the two bulbs briefly flicker then go out. Lets know the problems as well as the solutions by diving in. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. through use and faults may develop. First, check to see whether the power cable has melted or if a fuse has blown. This item is only available from our showroom. See terms. You can remove the access cover on an 141K views 4 years ago Dimplex Electric Fireplace, the heater and fan quit working. Dimplex Burnham Opti-Myst Electric Fireplace Suite How To Fix An Electric Fireplace Flame Feature - YouTube It is most commonly related to the blower. (like ours) use LEDs rather than bulbs, which are rated to last for a much This technology again makes use of . Dimplex electric fireplace not heating even when the heater is getting power can be caused by a faulty blower, a heater going through a cool-down cycle, or a faulty heating coil. This error is caused by wiring mistakes, faulty PCB, or a bad sensor. Thus, electric fireplaces are influenced heavily by LED driver voltage failures. How much Formaldehyde is there in your TV stand? Open the back panel of the unit. PDF Service Handboek 2020 EN You can find the right guide on our Product Downloads page. The rod that turns inside is generally well-lubricated, but it still needs some care from time to time. Save my name, email, and website in this browser for the next time I comment. If the flames seem to be working, but you hear a bit of a squeaking sound (along with crackling if your model simulates this as well), then it might just need a little bit of oiling. Before attempting to open your electric theres no movement of flames then the, Hear the motor trying to work Dimplex has developed a patented technology which provides a realistic, wood-burning flame.