Being agile has been fruitful for Bicester Village during the Covid-19 crisis, which coincided with government clampdown on VAT relief for tourists. Montblanc Virtual Sales Catalogue July 22 8. You. As well as 10% off, enjoy an included 50 Bicester Village Gift Card and a 15 refreshment voucher. N.Peal Outlet Over the past year Value Retail, which owns The Bicester Village Shopping Collection, a group of 11 luxury discount outlets in the U.K., continental Europe and China, has overturned some old beliefs, and introduced virtual shopping with success. Value Retail has evolved owing to the pandemic, said Scott Malkin, its founder. We come to Bicester to get out of the city and its a bit different to central London as there arent many outlet options near to us, says British-Turkish Ozge Bozyigit, who was shopping with her sister, Zisan, and their parents. At Designer Exchange, prices for a second-hand Chanel handbag range from about 1,000 to 17,000 while a Birkin handbag is on sale for 70,000. When the villages were locked down, Value Retail waived rent charges and strategized with the brands about how to move forward. It also serves as a professional photography set for product shots that are later WhatsApp-ed to high-net-worth clients. As reported in March, Italys Fidenza Village, one of the 11 sites in The Bicester Village Shopping Collection, has been undergoing a reinvention during lockdown, in a bid to serve its customers better. We have the ability to ship everywhere in the Middle East, says Ms Campbell. LONDON In-store shopping may be roaring back to life in Europe, and China, as vaccination rates rise and lockdowns ease, but Value Retail is no longer relying on that to drive business, or attract customers. I found this amazing hack which allows you to see the Bicester Village collections. But the move was a winner: Virtual shopping allowed Value Retail to drive sales throughout the pandemic when the village shops went dark, and it has become a pillar of the business. The Apartment at Bicester Village. And were raising our game in terms of the service we will provide to our brands. hb```e``a`f`( B,`pl(}x1}h}btIV =O[O9v Hello, just to revisit this, has anyone since purchased a Mulberry from the Bicester village outlet via the WhatsApp online virtual shopping portal? In 2019, more than seven million people visited Bicester Village, which was built in 1995 by American Scott Malkin, with international footfall accounting for 35 per cent of all shoppers and Middle East visitors making a large contribution. WHAT WAS YOUR LAST DIOR PURCHASE? *post photos of your beauties here Virtual Shopping. https://t.co/5u7X9IwZw1 #BicesterVillage pic.twitter.com/H08fA4YRNO. I came for the shopping, says Mr Sayed, who works in the agriculture sector in the Emirates and normally visits the UK several times a year. The company has also been spiffing up its physical spaces. Visit. For the UAE, sales are up 57.2 per cent compared to last year while sales to Kuwaitis are up 20 per cent. The decision was also unusual because, unlike other large multibrand retailers, Value Retail has no e-commerce channel and doesnt want one. How do I find out which boutiques are participating? He said the companys mission is to inspire brands to deliver the magic, so when that was no longer possible to do in a physical format, Value Retail shifted to digital. Voyager-en The Bicester Village Shopping Collection Bicester Village - Shopping Centre - The Oxford Magazine ", Tourists from Gulf countries are slowly trickling back to Bicester Village. Those apartments like the townhouse at Bicester offer personal shopping services and need to be reserved in advance. Plan your visit to Cheshire Oaks (opens in new tab) Our fashion editor's top 5 picks at Cheshire Oaks EMAIL*. Over the past year Value Retail, which owns The Bicester Village Shopping Collection, a group of 11 luxury discount outlets in the U.K., continental Europe and China, has overturned some old. The village has also added the upscale baker Biscuiteers and Pizza Terrace by Farmshop. endstream endobj startxref PLEASE SHARE, LIKE AND SUBSCRIBE.. PDF Bicester Village Virtual Shopping Why not relax and unwind in a VIP Lounge, or enjoy the selection of five-star services including private transfers, Style Consultancy and Hands-free Shopping. In an interview following the reopening of U.K. retail last month, Malkin said that during the pandemic, the new virtual shopping offer also allowed us to embrace the traveler who historically doesnt shop remotely, via special experiences and personal shopping. Get all the top news stories and alerts straight to your inbox. Partners. During lockdown, Bicester Village, the groups flagship location in Oxfordshire, England, teamed with American Express Black Card holders on virtual shopping events, which attracted high-spending customers from places such as Saudi Arabia and India. Delight in a relaxing day out in the tranquil open air, and enjoy peace of mind thanks to shopping protocols designed to prioritize your safety and well-being. Experience a hassle-free day with exclusive reserved parking for one vehicle. The UK's best designer outlets for snapping up shopping bargains Since the borders reopened, we're starting to see staggering numbers. 280K Followers, 1,445 Following, 3,202 Posts - See Instagram photos and videos from Bicester Village (@bicestervillage) Second time of visiting Bicester . Let us reward you in style. Are the Dior stocks good? Virtual Shopping | Bicester Village To offset these threats, Bicester Village also increased its virtual offering to maintain relationships with its Middle East clients. Bicester Village, sitting in the Oxfordshire countryside, first opened its doors in 1995. Accessories, home and sport/active categories all performed well during the reopening week at Bicester as did apparel categories. Last month saw the opening of the Bicester Village Personal Shopping TV studio, a backdrop for virtual appointments, private brand collaboration events and trunk shows. 2023 Fairchild Publishing, LLC. Bicester itself has recently taken on new brands including Jil Sander, Off-White, Vans, Tommy Hilfiger women and kids, and Benefit Cosmetics. I think we're going to have one of our strongest fourth quarters in the history of the company. My mum was after a bag and we looked around generally to find bargains because they have all the big brands here such Gucci, Dior and Prada, says Ozge, who works for a barber in London. Created with Sketch. However, when shops reopened in the UK, domestic shoppers flooded the flower-lined streets but most of the international clientele were nowhere to be seen due to restrictions on travel. Bicester Village is the founding member of a collection of 11 global shopping destinations, all home to world-leading fashion and lifestyle brands at exceptional prices. BICESTER VILLAGE UK APPAREL MEN FOOTWEAR MEN FOOTWEAR WOMEN FOOTWEAR KIDS ACCESSORIES CATALOGUE. Be advised that changing your location while shopping will remove all the contents from your shopping bag. The accuracy of information contained on boutique pages, including product and pricing . Value Retails embrace of digital marketing and services is just one part of a broader effort to fine-tune its proposition to brands and the end-customer. Malkin said that Value Retail is hiring once again, and the focus is on people with personal shopping and clientele-ing skills. The unparalleled hospitality will ensure you feel at home, with Arabic-speaking hosts reserved exclusively for you and prayer rooms available for your convenience. We always take the view that we are long-term partners of the brands, and that our interests are aligned. When Dubai resident Mohammed Sayed touched down in the UK from the UAE this month, one place he did not want to miss during his two-week stay was Bicester Village. Photo: Bicester Village. Virtual Shopping at Bicester Village - YouTube Noor Abed, who started working as guest relations ambassador at The Apartment four years ago, typically spends her day conversing with guests in Arabic. We have licensing agreements, like one would have in a department store, he told WWD in an interview last April. LONDON - Business at The Bicester Village Shopping Collection hasn't returned to normal post-pandemic - and Scott Malkin couldn't be happier. We have licensing agreements, like one would have in a department store, he told WWD in an interview last April. The Virtual Shopping page on all of the village websites remains one of the most visited pages, according to the company, and is proving to be a key guest acquisition channel for our brand partners, Value Retail said. Bicester Village is an open-air shopping destination in Bicester, the heart of the Oxfordshire countryside. Plus, from 7 to 31 October, unlock an additional 20% off the Village price during Private Sale in participating boutiques.*. What if I want to shop from more than one boutique? Bicester Village in Oxfordshire, England. "I am a firm believer that eventually the government will reverse this ruling," says Ms Bollier. Value Retail said it is now expecting around 10 percent of sales across The Bicester Village Shopping Collection to come from virtual shopping this year. While Londoners make up 60 per cent of the UK footfall, others travel from surrounding Oxfordshire, as well as big cities such as Manchester, Bristol and Birmingham. . More than 80 percent of the brands at Bicester provide their own tailored shopping guidance via phone, email, video and WhatsApp and will arrange shopping at the village, and delivery to the customers door. Over the last year Ive also noticed a lot of Egyptians spending good money as well," says Ms Abed. Face coverings are mandatory in the village and have to be worn at all times in the boutiques. I hope Dior in Bicester village ships to USA. WE ARE OPEN! . Malkin and his team are relentlessly focused on serving the brands that operate its village shops. Last year Value Retail renovated the Apartment at Ingolstadt Village, outside Munich. It was a radical move, considering that Value Retail has always prided itself on in-store, and village-wide, experiences, high-end hospitality and real-life, personal shopping appointments at swanky spaces inside the villages. This involved virtual events to show off new collections or virtual appointments with the boutiques, where a staff member toured designer stores on FaceTime picking up products the client might want. Your purchases will be made securely and delivered directly to you at home.Contact N. Peal to arrange your consultation: This service is available by email, phone or WhatsApp from Monday to Sunday. As a member, your personal data will be collected and used in accordance with our Privacy. Bicester itself has recently taken on new brands including Jil Sander, Off-White, Vans, Tommy Hilfiger women and kids, and Benefit Cosmetics. The Village's parent company Value Retail responded quickly as a landlord, waiving all fees on its rental and service charges to help brands across its 11 outlets in The Bicester Village Shopping Collection, which includes nine in Europe and two in China, to offset the hit from falling sales. But Burberry in the same mall refused to ship to USA. Bicester Village Bicester Vision Sign up for WWD news straight to your inbox every day. Outside the Apartment, luxury cars such as Rolls-Royce, Ferraris and Range Rovers line the valet parking area with staff dressed in bell-boy style uniforms on hand to greet them. Personal Shopping, Hands-free Shopping and Virtual Shopping. The Villages include Bicester Village near London, Kildare Village near Dublin, La Valle Village near Paris, Wertheim Village near Frankfurt, Ingolstadt Village near Munich, Maasmechelen Village . Advanced Night Repair Eye Serum Synchronized Complex II 15ml Ideal for all skin types, a light and intensive formula that fights the appearance of key signs of ageing around your eyes. Bicesters restaurants, including Caf Wolseley, Farmshop (part of Soho House) and Shan Shui, among others, are serving at outside tables and are set to indoor dining on May 17, in line with the British governments reopening strategy. "The Bicester Village Shopping Collection" is a brand name and registered trade mark which is currently used to market and promote the Villages; "Value Retail" means (i) Value Retail Management Limited, incorporated and registered in England under number 02884191, whose registered office is at Management Suite, Bicester Village, 50 . It also serves as a professional photography set for product shots that are later WhatsApp-ed to high-net-worth clients. With guests from the Middle East often spending five figures and upwards, the pandemic led the company to switch tack and focus on its domestic customer base, with the private client services team scouring its black book of high-spenders to invite UK-based guests to special VIP events such as collection previews. Bicester Village: VIP Shopping Experience | GetYourGuide Value Retail Switches On Virtual Shopping, and Sees Village Sales Soar Bicester Village - Virtual Shopping Includes. Value Retail Switches On Virtual Shopping, and Sees Village Sales - WWD They arrived in the UK with three other family members from Kuwait, in July when the travel restrictions eased. Discover a world of luxury at the Collection of Villages in Europe this season, home to a bespoke mix of elegant boutiques from world-famous international brands includingMissoni, Oscar de la Renta, Roberto Cavalli, Saint Laurent and many more. We are open from 10am-8pm Monday to Saturday and 11am-7pm Sunday For information on our shopping protocols visit bit.ly/2XRlTa7. DISCOVER EXCLUSIVE OFFERS BY CONTACTING THE STORE: Phone:+44 (0)1869 249476 WhatsApp: WHATSAPP. The Villages include Bicester Village near London, Kildare Village near Dublin, La Valle Village near Paris, Wertheim Village near Frankfurt, Ingolstadt Village near Munich, Maasmechelen Village near Brussels, Antwerp and Cologne, Fidenza Village near Milan and Bologna, La Roca Village near Barcelona and Las Rozas Village near Madrid. 0 Sales per visit were 24 percent higher year-on-year, with almost all brands reporting strong increases in average transaction values, Value Retail said. All reviews ralph lauren designer shops outlet shopping high end designer real bargains great shopping shopping trip window shopping vivienne westwood gucci outlets pret . At the brands La Vallee Village in France, for example, sales to shoppers from Saudi Arabia are up 4,639 per cent in recent weeks on last year, accounting for the third highest nationality overall, while sales to Kuwaitis are up 3,070 per cent. More than 80 percent of the brands at Bicester provide their own tailored shopping guidance via phone, email, video and WhatsApp and will arrange shopping at the village, and delivery to the customers door. Choosing a selection results in a full page refresh. So popular have the virtual services become that the personal shopping team at Bicester was fully booked throughout the first week of reopening last month for a combination of virtual and physical appointments. Sign In To Your Account Bicester Village It was a radical move, considering that Value Retail has always prided itself on in-store, and village-wide, experiences, high-end hospitality and real-life, personal shopping appointments at swanky spaces inside the villages. Careful planning by management has led to an increase in numbers visiting Bicester Village. MEN TOPS Early figures show that the number of Middle East guests has more than doubled since the end of July, with sales to guests from Saudi Arabia up almost 300 per cent compared to this time last year, Value Retail says. While footfall in Bicester Village is down overall this year, 130,000 visited in the past seven days as the high-spenders return. . Simply. @bicestervillage. *Boutiques offering Virtual Shopping at Bicester Village are independent companies. They've really enjoyed being able to still shop but in a very personal way., Weve loved welcoming you back to @bicestervillage this week and look forward to seeing more of you soon!Before you visit, make sure to check out our shopping protocols to ensure you have a safe and enjoyable visit. "We know that services are a very important part of the [Middle East shopper's] experience. Bicester Village (@bicestervillage) Instagram photos and videos We always take the view that we are long-term partners of the brands, and that our interests are aligned. STORE LOCATOR. If you're already a member click here to sign in. Bicester Village: Virtual queuing - See 4,229 traveller reviews, 1,567 candid photos, and great deals for Bicester, UK, at Tripadvisor. Face coverings are mandatory in the village and have to be worn at all times in the boutiques. Darcey Jupp, associate apparel analyst at Global Data, said retail parks in the UK experienced higher footfall than the high streets after the third lockdown. Press the space key then arrow keys to make a selection. WWD and Women's Wear Daily are part of Penske Media Corporation. Francescas Acquires Richer Poorer, L.A.-based Womens and Mens Apparel Brand. Value Retail said that Bicesters footfall for reopening week in April was considerably stronger than footfall during June 2020s reopening week. The Virtual Shopping page on all of the village websites remains one of the most visited pages, according to the company, and is proving to be a key guest acquisition channel for our brand partners, Value Retail said. ", Desiree Bollier of Value Retail expects the fourth quarter of this year to be the company's strongest to date. Bicester Village may be closed for now, but we are still here for you. Enjoy a bespoke shopping experience with our new Virtual Shopping service. Guests can also book a personal shopper to walk around the Village to source items while hands-free shopping normally chargeable at 35 for the day is free with someone on hand to carry their purchases. BICESTER VILLAGE HACK: Designer Outlet Virtual Shopping and Home 147 0 obj <>stream LONDON In-store shopping may be roaring back to life in Europe, and China, as vaccination rates rise and lockdowns ease, but Value Retail is no longer relying on that to drive business, or attract customers. At Bicester Villages train station, Arabic speakers will hear announcements in their native tongue, while Arabic signs are dotted throughout the village and there is a dedicated prayer room. Since then this pedestrianised, open-air setting has grown to include more than 160 boutiques lining the Village's Let the shopping begin! Welcome back to Bicester Village. So popular have the virtual services become that the personal shopping team at Bicester was fully booked throughout the first week of reopening last month for a combination of virtual and physical appointments. During lockdown, Bicester Village, the groups flagship location in Oxfordshire, England, teamed with American Express Black Card holders on virtual shopping events, which attracted high-spending customers from places such as Saudi Arabia and India. The entire business pivots again, so were speaking with all the F&B places to make sure they have halal again, says Ms Campbell. Over the past 18 months, however, she has switched her skills to WhatsApp, sending messages and voice memos to clients stuck overseas, who told her they were missing their visits to the Village. PDF Virtual Sales Catalogue - The Bicester Collection Bicesters added incentive of discounted luxury goods have been particularly popular with those wanting to indulge in luxury without the usual price tag.. Full details on which stores will be moving from virtual shopping to fully reopening their doors to customers will be available very soon. Sales per visit were 24 percent higher year-on-year, with almost all brands reporting strong increases in average transaction values, Value Retail said. https://t.co/70jnSycqLp pic.twitter.com/MdKCgp1rxe. Value Retail has evolved owing to the pandemic, said Scott Malkin, its founder. The owners of Bicester Village are not responsible for purchases made directly with boutiques. It's a welcome sight for the staff working at The Apartment, a luxury suite where VIP clients are invited to relax or try on clothes during a long days shopping. "We now have a compounded business between a strong domestic footprint and an international one on top of it. Starwalker - Carbon . Bicester Village (@bicestervillage) / Twitter Weve recently seen an increase in Saudi visitors because they went on the amber list first. Last year Value Retail renovated the Apartment at Ingolstadt Village, outside Munich. In an interview following the reopening of U.K. retail last month, Malkin said that during the pandemic, the new virtual shopping offer also allowed us to embrace the traveler who historically doesnt shop remotely, via special experiences and personal shopping. This led to a 60 per cent rise in virtual shopping sales this year compared to last, accounting for 22 per cent of all sales across the Village, driven by luxury brands popular with Middle East guests such as Lorna Piana and Brunello Cucinelli. With over 160 boutiques from world-renowned brands such as #Gucci, #Prada, #Burberry, and more, Bicester Village offers an unparalleled shopping experience for fashion lovers and bargain hunters alike.Our video takes you through the stunning outdoor village, showcasing the beautiful architecture and charming surroundings, before delving into the wide array of designer stores. We are making it as easy as possible for them to sell their surplus stock, so as to get their money back into the business, while driving their brand equity and acquiring new customers.. They were in contact from their own countries even during the lockdown, asking about the Village and whether everyone was all right and when we were going to reopen, says Ms Abed, who is originally from Iraq and one of four Arabic speakers in the private clients team. #BICESTERVILLAGECome with me to Bicester Village without having to travel! The company said virtual services continue to gain momentum, and have resulted in strong sales even after physical retail reopened in England on April 12. I was able to buy a bag from Valentino in an Italian outlet mall through whatsapp messaging. We dont charge traditional rents, were royalty-based and we dont have traditional leases. We dont charge traditional rents, were royalty-based and we dont have traditional leases. Please also read theTerms and Conditions and Privacy Notice and confirm that you agree to them, so we can start giving you all the benefits of becoming a member. And have loved welcoming you back to a Village full of the joys of spring. We are open from 8am-8pm Monday-Saturday and 9am-7pm Sunday. R.R.P 52 Outlet 39 Advanced Night Repair Similarly to Bicester Village though, Cheshire Oaks has also introduced a virtual shopping experience, great if you're short on time or just want to feel like a celebrity. We know that they love open-air shopping mixed with gardens mixed with spoiling hands-free shopping, personal styling, valet parking, halal menu, The Apartments all that makes them feel at home yet being in Europe, yet being in the UK," says Ms Bollier. The lack of international tourists since the coronavirus outbreak posed a challenge for Bicester Village, which has more than 160 boutiques spread across its site, from luxury fashion brands to beauty, children's wear, home collections and dining out. Non Loyalty programme Terms and Conditions The Bicester Village Value Retail said it is now expecting around 10 percent of sales across The Bicester Village Shopping Collection to come from virtual shopping this year. To invite the right clientele for a day at The Apartment, the private client services team partner with five-star hotels in central London as well as banks and airlines such as Emirates and Etihad. This site is protected by reCAPTCHA Enterprise and the Google, Chlo and Ers Team Up for Summer Collection, A Walk Through The Mets Karl Lagerfeld: A Line of Beauty Exhibit, King Charles III, and the Messages Behind the Coronation DressCode, A Portrait of the Artists: Jean-Michel Basquiat and AndyWarhol, Ted Baker Management Exits as Authentic Inks New Deals for the BritishBrand, White House Correspondents Association Dinner 2023 Red Carpet, physical retail reopened in England on April 12, As reported in March, Italys Fidenza Village. Simply select your favourite brand and contact the boutique directly to start shopping, or contact our Personal Shoppers to shop from several brands in one go.Brands include Acne Studios, Aquazzura, Balmain, Breitling, Brioni, Christian Louboutin, dunhill, Ermenegildo Zegna, Golden Goose Deluxe Brand, Hunter, Le Creuset, Molton Brown, Montblanc, Mulberry, Paul Smith, Saint Laurent Paris, Tory Burch, and many more.We caught up with CEO and fashion director of Tank Magazine, Caroline Issa, who shared some of her favourite brands which now offer this new way of shopping. Hi Gorgeous, Thank you for registering your interest in Benefit Cosmetics x Bicester's Virtual Shopping Service. Bicester Village set to reopen soon as lockdown eases Bicester Village Virtual Shopping Skincare. We provide a glimpse into the latest fashion trends and collections, giving you insider tips on how to find the best deals and discounts.Whether you're searching for a new handbag, the perfect pair of shoes, or a show-stopping outfit for a special occasion, Bicester Village has something for everyone. London's luxury stores 'hurting badly' without high-spending Gulf tourists, like all luxury retailers by the drop in international visitors. I consent to you sending me marketing information to keep me up to date with latest news, offers, treats and rewards for membership at Bicester, a member of The Bicester collection, I confirm that I have read and agree to theMembership Terms and Conditionsand confirm that I am aged 18 or over*, Bicester Village is part of The Bicester Collection. Contact N. Peal to arrange your consultation: Email: bicesterstore@npeal.com Store number: +44 (0)1869 249476 WhatsApp: WHATSAPP