Recruiting. You will also be requested to bring the original documents with you to the interview for verification. As part of the Teacher Supply Strategy, the Recruitment Beyond NSW Program aims to recruit more than 500 qualified and experienced . NSW government sidelined independent recruitment process when hiring skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. Information for graduates with disability. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. Focus on providing specific and clear responses. Review the role description to help you think about whats involved in the job. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. Agencies may contact you to complete a reference check. This recruitment policy sample can serve as a rubric that our recruiters and hiring managers can use to create an effective hiring process. State of the NSW Public Sector Report 2021, Senior executive remuneration management framework 2022-2023, the legal requirements for recruitment in the NSW Public Service, Planning a recruitment and selection approach, enable candidates to perform at their best. 03/03/2023. when we expect a large number of applications. Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. More information about the NSW Public Service Commission. The rules and guidelines for work in the sector. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. The recruitment process is an important part of human resource management (HRM). Please note the help desk operates during normal business hours only. For the social work stream the activities are a structured interview and a role play. Our recruitment process is in line with the Government Sector Employment Act 2013. Application The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. Try to get a good nights sleep beforehand. Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. Copyright 2015 NSW Public Service Commission. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. Search Criteria. If you have applied for multiple streams, you may be successful in both. How does the job fit with my values and standards? You will be required to consent to a National Police Check as part of . NSW Health offers a world class public health system providing a comprehensive range of health and health-related services across NSW. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Complete and submit your application. Our agency is passionate about delivering first-class More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . If you are invited to an interview, you may be asked to upload a number of documents to your application online. make you a formal offer of employment (in writing). In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. material foroperational Please read and understand NSW Health policy directive. Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. analysis, design reengineering to support business process improvement and The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! This is something you must have, otherwise you cannot progress. In the assessment centre youll be asked to complete two activities which each run for approximately one hour. opportunities for improvement a case study exercise where your group responds to a brief on a realistic business scenario. Following a recruitment process an applicant may make an access application under the GIPA Act seeking access to government recruitment information. Willing to work an average of 2 to 3 days per week (casual and part-time). Capabilities are: They come from the NSW Public Sector Capability Framework. Select the 'Apply Online' button. As such, if you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au we are passionate about delivering a positive customer service experience. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. Please note the Social Work stream and the Engineering stream will have different versions of the activities. assessment centres. 1. The recruitment process may include: an assessment of your application. Discrimination laws relate to the recruitment process; Tread carefully when considering criminal records in recruitment and during employment [1] NSW Civil and Administrative Tribunal Merit based stages Learn more about STEP 3 STEP 4. Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role. You belong in our diverse and inclusive workplace. Our vision is to be aconnected, trusted and caring part of NSW communities. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. a range of business processes identification, modelling, analysis, design and your reasons for applying - "Why did you apply for this role?". Targeted questions are open-ended questions. JobListing - force.com listed by Review your previous work (paid and volunteer) and study experiences. Fact Sheet - Applying for Government Recruitment Information Hays Recruitment Agency - Newcastle Suite 301A, Level 3, 251 Wharf Road, Newcastle NSW, 2300 T +61 (0) 2 4925 3663 F +61 (0) 2 4925 3662 E newcastle@hays.com.au Hays Recruitment Agency - Wollongong Suite 3B/3C, Level 3, 83-85 Market Street, Wollongong, NSW, 2500 T +61 (0)2 4222 0100 E wollongong@hays.com.au With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement We offer more than just a job, with careers almost as diverse as our people. All rights reserved. Civilian Employees - NSW Police Public Site need you to develop and present your strategy (for example, for the design and implementation of the program). become familiar with all aspects of the job. Biographies and information on our senior executives. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Have relevant examples and situations that you can draw on to respond to questions. You may not proceed through every stage of the assessment process. I look forward to working with Pulse and the team in the new year when we start hiring again! I was provided with the best pool of candidates I could have asked for. use a real business situation such as the start-up of a new program. Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. Our recruitment process - Australia Post This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. dealing with a question or complaint for a customer service-focused job. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Identify the hiring need. Application process | NSW Police Recruitment In this stage you will be asked to provide information about your experience, interests, and education. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . Visit the They usually involve completing several assessments over a part or whole day. If this is the case, we will make this clear in the job advertisement. Review your previous work (paid and volunteer) and study experiences. If the referee reports are satisfactory, we may make you an offer. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. Permanent Firefighters - Fire and Rescue NSW Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. How to request and access PSC information under the GIPA act. Think about what we are looking for in asking this question. Focus on how your knowledge, skills, and abilities match those needed for the job. The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. Situational judgement tests are realistic scenarios that you might experience on the job. Shift your thinking from what you want from candidates to what you have to offer to attract interest from job seekers. If you miss out on the job, we encourage you to keep looking and applying. Position Classification:Administration Officer Level 4 Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging Hours Per Week:38 Requisition ID:REQ381575. Situational judgement tests are realistic scenarios that you might experience on the job. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. To be At Service NSW, a positive customer experience is our highest priority. Correctional Officer - Security & Intelligence, Southern NSW 1. We are committed to employment practices that are fair, responsive and inclusive. Contact email: jyostna.channamadhvuni@customerservice.nsw.gov.au. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. 3. Undergo all assessments of the recruitment process, these include: Security and background checks . Assessment processes are often different. Make an offer of employment after weighing all the available evidence on balance. You will be required to: complete all personal detail fields. Applying for a position - NSW Health applicants We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. Temporary and casual roles may be suitable for time limited working visas. Example: Responding to a targeted question about your capabilities. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. Location:Sydney /Hybrid working options. other activities, such as group exercises or role plays. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. businessobjectives and What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for Information on types of flexible work, how to implement it in your agency and policy guidance. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. Yours may involve some or all of the below steps. Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Example: Responding to a targeted question about your interests. Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . Competitors: Unknown. A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. Legal directions made by the Commissioner to agencies from 2013 to now. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. we expect a small number of applications. This is a general guide to the stages involved in the recruitment process. Our agency is passionate about delivering first-class ensure our focus is always on the customer. . Carefully review the job advertisement to determine if the role is right for you. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. Work With Us - Transdev Australasia You'll also find general information, application checklists, and much more that can help you in your career. Information about the terms and conditions of your proposed employment will be included. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. 1. Tell us about any adjustments you may need for the assessment process. Hunter New England Local Health District provides public health services to the Hunter, New England and Lower Mid-North Coast regions. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Other assessments vary depending on the job and what is being assessed. Applicants who are able to do this are more likely to progress through the application process. Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. processes to support business operation Looking to make - NSW Police Force Recruitment Branch | Facebook Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. PDF Step by Step Guide Careers Resources for Education - UNSW Sites The application process | NSW Public Service Commission We will tell you if you are successful or not or we may offer you a place in a talent pool. successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving Our library opening hours are between 8.30 am to 8.30 pm. For copies of recently issued ministerial press releases or information on the election policies of any political party as they relate to the Public Service Commission or its portfolio area, please go directly to the website of the relevant political party. SI.Recruitment@tafensw.edu.au For technical questions or issues, please contact the I Work for NSW Support Desk on 1800 562 679 or . We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. material foroperational we are passionate about delivering a positive customer service experience. However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: Do you want a job with a purpose and love helping people? You can use this time to research and prepare your proposal, analysis or response. Sydney. Employment | NSW State Emergency Service The Ministry of Health recruits employees on the basis of merit. The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). analysis, design reengineering to support business process improvement and Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. support@jobs.nsw.gov.au . Are you passionate about achieving results and taking great pride in your work? Information for graduates with disability. Employment Type: Permanent Full Time / Part Time. These are usually things like: Get more tips on writing your application on our Writing your job application page. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". be ready to describe your interest in the role or in working for the agency or the NSW Public Service. This is where we ask all candidates the same set of questions. A guide to support senior leaders with organisational strategy. Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. customer service on behalf of the NSW Government and a range of business processes identification, modelling, analysis, design and Trade Assistant to work at Port Botany or Waverley bus depots. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. creating letters of offer. Implications. at $81475 base plus superannuation. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. Stepping Up Website: is a resource designed to help indigenous job applicants apply for positions in NSW Health. About the role:The Business Improvement team at Service NSW are?currently looking Please read and understand NSW Health policy directive (PD2022_030). Candidates will not progress if they do not compare as well against other candidates. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. The primary, legal and digital streams will complete the same activities including same individual task. The following are especially helpful: Use the behavioural indicators to help you think of a relevant example of what you did in other jobs or contexts. Remember communication skills are important for all jobs. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . About TAFE NSW . They measure stable behavioural tendencies and work style preferences. Copyright 2015 NSW Public Service Commission. More information. You can use this time to research and prepare your proposal, analysis or response. There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. Tell us what happened because of what you did describe the impact on the customer experience. other activities, such as group exercises or role plays. It is best if you can tailor the content to the job you are applying for. Will the job help me to serve my community? Most assessment activities are timed, and are likely to include reading from a computer screen or paper. make informed recruitment and selection decisions. employment offer or inclusion in our candidate database. The Strategic Workforce Planning Framework and planning cycle. A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. When preparing your application, there are some key things we need to know about you. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. Applying for a job - I work for NSW Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. Department of Customer Service. transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Copyright 2015 NSW Public Service Commission. Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. Writing your application - I work for NSW Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Information for graduates with disability, Reference checks will be completed prior to offering you employment. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. Ensure you have reviewed the requirements for each stream you are applying for. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. All new employees must agree to comply with the requirements outlined in the policy. You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. Information on how to request adjustments to the application and assessment process if you need them. Are you a keen learner and thrive on always bettering your knowledge and skill set? Our work is continually Our digital services team employs over 500 designers, engineers and product managers. referee checks. Personality questionnaires are useful to gauge how likely you will fit in a job or team. You do not need to attach a resume or cover letter. You must submit a separate application for each position for which you wish to apply. Inclusive recruitment . This means your application is being considered for a role in the 2023graduate program and you may be contacted by one or more of the government agencies looking for graduates. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. If offered, do a sample assessment before completing the formal assessment. Before your assessments you should: Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. You should prepare a succinct application demonstrating why you believe you are the best person for the position. Includes the Capability Framework Stocktake Report and State of the Sector agency survey. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. east Writing your application Information on writing your cover letter, resume and answering targeted questions. It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. Your recruitment journey - Careers in Justice NSW Recruitment and selection guide | NSW Public Service Commission When we invite you for an interview, we will also request contact details for your referees. Not only on capabilities, knowledge and experience. Think about what you did in other jobs and your achievements. Visit our Careers site to find out what it means to work for us. Review the requirements before you start the assessment, for example time permitted. Copyright 2015 NSW Public Service Commission. his is a Category B position. We structure them according to: All our assessment processes involve at least one interview. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. PDF Quick Guide: Recruitment and Selection process for hiring managers Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments