Hello Yes, this is true and we agree. Anyone had the same situation and recommend next course of action? Please, do someone of you know what can exactly happen to me Set up a pre-pay account: This will need to be done in advance and will require you to pay in at least 10.00 when you register. BY CHEQUE OR POSTAL ORDER: write the PCN number on the back of a cheque or postal order payable to 'Dart Charge' and send to Dart Charge, PO Box 842, Leeds, LS1 9QF. This starts from when the notice arrives. He claimed this was sent to me on the 3rd of Feb. Your site is very helpful, so many thanks. This'll halve if you pay it within 14 days, but increases to 105 if you don't pay. The lady told me that because my sons vehicle had a bit on the back (usually called a pickup) that he should have paid more!!!!!!! Anyone know how to write a representation to avoid payment? Im getting very annoyed as it is proving impossible to prepay for a crossing..Terry. I had my money ready to pay as Ive done before but no barriers. My son phoned after he got a letter after using the crossing in March only got the PCN 3 weeks ago so he phoned and paid he now has a letter demanding 105 for non-payment, he phoned again and was told they can do nothing about it and he will have to appeal. I then went to independent tribunal where I won. Removal of toll-booths means that payment is now by means of credit, and most consumer credit is for 30 days. as I received too in late their notification!!! At no time has the fact that you can no longer pay the toll at the bridge ever been advertised in the North of England, being a Southerner that now lives in tat North its just another example of the southern isolationist attitude of institutions, I just want to cross the bridge not give my live story to some busy body, I dont use cards on line and you try to find a pay point that can complete the transaction, you could just have a text premium number that you could text your registration to, how about that! I have never been over the crossing before and until it was mentioned yesterday regarding the fee to cross I was completely unaware. Shit system just like everything else dreamt up by money grabbers in government. If you are unable to pay the PCN, you can contact the Dart Charge customer service team to discuss payment options. Saw the signs saying I needed to pay by midnight TONIGHT I went over at 5pm and I returned over the bridge at about 11pm so should be ok for my return journey, I think, as it was after 10pm? I received a Charge Certificate in the post yesterday (22/01/2016). Just been wheel clamped even though I have an active dart tag account in credit ! I used the crossing on the 15th of October 2017, and paid 5 for 2 crossings (1 north bound, 1 south bound) on the 16th and received a receipt via email. In this case, you would receive a 'charge certificate'. I have used the crossing several times lately but have forgotten to pay by midnight the following day as this is a super busy time of year for me but Ive paid as soon as I have realised my mistake within two days of making each crossing. (3) We dont want an account as we might only use the crossing maybe 6 times a year. We travelled last month and first we knew about toll was a warning letter about a fine for not paying crossing charge. But this system probably collect a lot of money by snaring all these drivers Now I shall enjoy wasting my night trying to contact an invisible parasite who was so much easier and slave friendly to locate when paying the charge. They must be making a fortune from forgetful people like myself or the elderly. MoneyNerd Limited is an Introducer Appointed Representative of Pacific Financial Solutions Ltd who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 688034) and is classed as a debt counselling firm. Should I contact them? Have 4! I would also like a refund of the toll which I had to pay again when you contacted me on the 20/05/2015, which may I also add is a lot longer than the 14 days grace you are supposed to offer but in fact it is 75 days after I crossed and PAID. no invoice or payment confirmation. Very confused only just received letter nearly 8 weeks after so how can the pcn cancellation work now or will it still apply. Since it was in a hire car, I have no idea if anyone using this car has missed previous payments and thus whether any 14-day extension will be granted. I totally forgot to pay the charge until I heard an advert on the radio the following Tuesday 28 July. But I have always paid for a one-off crossing online. please advice. They could access your bond from your birth certificate and collect on the funds therein, that have accumulated since your informants (parents) registered you when you were birthed onto the land as an asset for a lifetime of tax revenue. British citizens are shocked, the foreigners visiting are dismayed by our practice. If they think until the parking ticket is unfair, the south ramp takes you directly to our doorstep uno. If you dont pay by midnight the day after the crossing you will face a penalty. If it was in the same car you might get the fine however, as she paid, the system might get confused and not issue a charge. I paid 2.50 for the 05/09/15 then called customer services to ensure that i do not have anything further to pay. Use the top drop-down option to select Transport and ticketing then Dart Charge in the next options list. After working in the Credit Card and Loan industry for more than a decade, Scott felt a desire to make a greater positive impact in the world. I did call them to day trying to explain but they wanted the plate number when I dont have. This is just extortion. It is not setup and an honest way, more like a cowboy clampers style. The letter said, it was issued on 5th of Sept. A couple of days later I suddenly remembered, I went straight online and paid the toll charge. Now there is no way for me to avoid the penalty! Read on to find out what you need to know about a Dart penalty charge notice and whether you could get out of paying it. Need more signs as to cost of fee and how to pay. I received an email from Hertz to tell me that they took money on my credit card to pay a parking fine. Contacting support they explained to me to first select automatic payment and do a zero payment with my new creditcard data. You can find out more by contacting MoneyHelper. Good luck. Make sure you swerve the fine with APH.com here. (2). Alternatively, call 0300 300 0120 and select the option to pay a penalty charge notice. Poor signage , if any , I certainly didnt notice any, and poor information about changes. For this reason, I look forward to receiving notification that the Penalty Charge Notice has been cancelled within 28 days. My wife and I received a fine this week for a return journey, so 70 if paid within 14 days. The system is not logical and has many gaps. There is no stopping place near any signs relating to payment, where a driver can safely stop and write down whatever information is given about means of payment. no barriers, no man at the tollbooths and I cant remember any sign over there Its a money-making scheme. This is never made clear. On the 17th I checked on line and found I had paid 5 but been charged only 2.50 for a single crossing. Contravention date 21/02/2015 and I make a payment on 23/02/2015. On the appeal page them start appeal link is very small and hidden at the bottom of the page hmm!https://www.aph.com/community/holidays/dartford-crossing-new-charging-system-explained/#appeal. The Dartford Crossing charge scam which is so easy to fall for I didnt noticed that I have to pay for crossing. https://www.gov.uk/make-a-freedom-of-information-request. Yes its not made to be easy. Dart Charge PCN / Appeal Process Dart Charge PCN / Appeal Process Find out what happens after you have received a Dart Charge Penalty Charge Notice Get an extra 14 days to pay:Nearly 3.5million motorists have failed to pay the Dartford Crossing toll since the new system was introduced, however, first-time offenders will be given a 14-day grace period when the charge notice is sent out. Make a new reminder to pay the Dart Charge3. Surely as a statutory body they have a duty to act fairly and it seems grossly unfair to have such a tight deadline. Our car is congestion charge exempt but I see no evidence on the gov.uk website that its exempt from Dart Charge. Hi Catherine, As this is your first trip you will be a first offender so youll be covered by the 14-day grace period. Any way, this EPCPLC mail was delivered to me exactly on 9 Jan 2016 Surely, they cant accept the payment and still issue a fine? However on my Birthday, I came back via the toll as I had no choice and made a mental note to pay it when I got home (how can you pay it when youre driving) but I have kids and a terrible memory, it takes me hours to get home and it is always stressful and it just slipped my mind. Payment and dissemination of information does appear to favour those with internet access, but there are easy ways for non-connected drivers to pay up and beat the fines. I drove back from Ipswich on 10 June there was a major accident and I queued for 2.5 hours once the traffic got going I just continued on my journey. Now, I have to ensure that any of our non fleet vehicles using this crossing, has the charge paid. And now they want a further 200 more, I had two big guys turn up at my door at 6am wanting to remove goods. MoneyNerd is not associated with MoneyHelper, we just think theyre great. I checked my account the next evening to see Id been charged for my return journey but not the original one. 4. So the following week we again went to IKEA, I told my other half that we needed to remember to pay the 2.50 but he reminded me that it was automatically taken so we no longer needed to worry. Let us know and sorry I could not be of more help. Are foreign registered cars pursued for penalty charges? This morning I received a fine and Im devastated. There are six different types of Penalty Charge Notice, so make sure you know which one you've got before you go ahead. On the 24th June 2019 I received a Penalty Charge Notice from Dart Charge, including the bold, all caps text 'DO NOT IGNORE'. Just keep following through pages. Hi Pete, But the biggest problem is that I didnt see that I had to pay for this crossing !!! Paid Dart charge late and first notice of a fine is 105! I have recorded the voice stating that the payment has been taken for the outstanding crossings. Maybe Ive just been lucky but worth trying! Only today 5 months later do I get a PCN for non payment. Just watch out as many people have found the system cant match payments to cars. Because I did the journey in a day Ive been collared for my return so no leeway to pay re first offence. Hi here is what I put in the feature. To be honest were just as in the dark down here in the south. While on holiday in France, I read that first time users of the crossing were being given 14 days to pay in view of the unsatisfactory arrangements for collecting payments (source http://www.bbc.co.uk/news/uk-england-30633955): Decision: EVERYONE PLEASE BE INFORMED, IF YOU HAVE PANICKED ABOUT THESE FINES THERE IS NO NEED IF YOU FORGOT TO PAY OR DIDNT KNOW ABOUT THE NEW CHARGES, ALL YOU HAVE TO STATE IN YOUR LETTER IS THAT YOU WISH TO PAY THE TOLL FEE AND NOT THE FINE AND IT WILL HAPPEN!!! Did you get anywhere with this as i am in the exact same situation. This system has to be one of the worst conceived forms of moronism in whole government. Ease of travel should be a right. What an absolute scam, where does the money go from the fines? Like Manfred, I have no tablet, notebook or computer with me on my hoilday, only an smartphone without access to data in UK; and paying buy phone is not very easy for a person who dont live in UK. If you use the Dartford Crossing and don't pay the Dart Charge, you'll be liable for a 70 penalty charge sent to the address your vehicle is registered to. The fourteen days allowance for first-time crossings is an improvement, but that should be standard for all crossings. A motorist was left fuming after being slapped with a 70 toll fine when cameras mistook his two-seater convertible for a BUS. Appeal and you will probably just have to pay the original fee. But somehow after months of no problems the auto top up has been deactivated and weve received the fine(s). You could be charged up to 60% more than you should. I completely agree. Use the information in this article to find your closest. I think making an online payment or on the phone (when it starts working again) would be the best bet. to inform me clearly I need to pay in advance or after, and please, NOTE as here in Italy I will let you know how I get on with the car hire company, although they havent been to helpful so far! I think you have answered your own question there. Pay in advance for a one-off crossing: If you only use the crossing occasionally, for trips to the airport etc, then paying a minimum of 10.00 into an account is not a good use of your money. I find the whole thing outrageous and cannot wait to speak to Dartford tunnel to let me know that if they want to take this further we will as they should have recordings of the phone call stating the auto pay. Pay now and it should stop the penalty being sent out. Trading address: The Grange, Grange Road, Malvern, WR14 3HA. Bill of rights act 1689, protects people from having to pay until convicted there is no due process. when I passed there, coming from the North, I remember we found the tollbooths open, Like previous posters, we too were caught out by the change, having the same experience of approaching the barriers coins in hand and then passing through without being stopped for payment. My wife sent the letter to me in Spain where I was holidaying and I paid the 35 that day. When in France I had no internet access, no way to pay for the outward crossing. I went to London last 11th and I returned on 12th, Ive forgotten to pay both. How much did they charge you on the credit card? The government, establishment, call it what you will is constantly taking money out of the public purse by way of taxes, fines, etc and into the private coffers. Rod Himsley. I am going to call again Monday but I would urge everyone damaged by the system to use some kind of passive resistance. I think this is v unfair and I will put in a complaint. Do you know if they have abandoned that practice? The petrol is more expensive.. Help help help..just received a letter from Dartford this morning with a pcn of 70 or 35 within 14 days but the incident happened in july my friend was driving and his english is not very good and didnt realise he had to pay passing charge. Thank you Pete, How do I go about appealing. Just another trick to try and get your money. Should I be able to pay and avoid a fine. Its easy to forget if you only use the crossing once in a while and it is very unfair to refuse to take payment before the fine has been issued. ..Me.. Reduced to 35.00 if paid in 14 days. FightBack Forums > Dart Charge - PCN(s) - Rejection - PePiPoo I was rather surprised traveling in a hired car from a funeral in Ipswich to Gatwick that there was no toll on the tunnel. The system seems to be extremely clogged. one year on from Shane Warne's death, Daily Mail Australia remembers cricket's . No way round this. Not received any fine notices since crossing 28th march and 13th April but potentially liable to 140 fine despite being ready to pay. You can choose to pay the fee in advance before crossing so that the system detects your payment and doesn't take further action or pay after crossing. As I have said, there is a very strong presumption that ,,,,,,,, intended the payment to be for his recent crossing, because he surely cannot have intended to receive a penalty by making the payment against a future crossing instead. The consequences of this mean you must also pay an extra 50% within fourteen (14) days of receiving it. This option lets you pay for pay for individual crossings up to 12 months in advance. I crossed a few weeks backI havent had any penalty notice, can i try and find out if its been lost in the post or ?? people who clearly forgot to pay) and those who dont. I did not cross bridge since last 4 years but I received fine for crossing in Jan 2015 that day I have part exchanged my car for the fined one so Im owner since 16:00 and crossing was recorded at 13:20. (5) The handout sent through the post says you can pay by phone but doesnt give a phone number so if your computer is down or you dont use one you are stuffed. Trademark No: UK00003340161. 9. The email then disappeared from my inbox! The Art Of Public Speaking [PDF] [7ljt3gng4060] - vdoc.pub Last year it was toll booths only going through the tunnel and no payment going over the bridge. How it worksThere is no suggestion this website is operating illegally, but it certainly doesnt clearly state on the homepage that it is nothing to do with the official site or that youll be charged an extra 60% for something you can easily do yourself. The 14-day grace period doesnt start until yo uget the PCN. The signs are appalling as you can see from our drivers-eye video. If you would like to submit a freedom of information (FOI) or subject access request (SAR), please read this guidance The crossing fee will be added to the Penalty Charge Notice. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I am now being billed for 6 for the 2 crossings and have appealed. Oh yes, but will deprive them of millions in lost fine revenue. This is a complete con and I wont be paying a penny.What a stupid way to collect a toll and waste of time. In August my wife who is a Chinese Citizen also resident in China and for whom Mandarin is her first language was caught up in the motorway closures when the M20 was closed when a lorry got stuck under the bridge. However, the website is not clear if it has taken payment with relation to last nights crossing. Just wait for the notice to arrive. Your email address will not be published. With cars behind me I had no choice but to carry on driving and miss my turning. Messed up as I have either a zero or the letter O (even as I type this, I cant remember which) and got it wrong had to retype it the next page just hung there started again, got payment details in etc etc and paid at 4 minutes past midnight, as stated on the receipt! Nothing on the letter to dispute this so i called them up. Vehicle hire company said we dont know where you work, or what roads you use. When driving on the Dartford Crossing, cars are asked to pay 2.50 by midnight the following day. i was travelling from Cardiff to Grays RM20 3AS . As you should have received a 14-day period to pay the original toll from when the letter arrived. Joseph Spendlove received the Dart Charge penalty notice saying he'd . but it really was not my fault that I received the notification so in late. I have today 14/11/2015 received a charge certificate for 105. this seems like a bit of a mess to me and probably why Humber Bridge are holding back on implementing their similar scheme with everything already in place, anyway looks like we crossed twice at easter on way to and from France unaware of the its introduction in Dartford seeing no signage or media warning of its introduction. Here is the body of a letter I have just sent, I appeal on the grounds of me having already paid the toll on 06/03/2015 when I returned home which was 10 hours after I had driven through the tunnel, see receipt attached ( FJ number 15942354 ref 150306202820006579EOE.) MoneyNerd Limited is an Introducer Appointed Representative of Key Retirement Solutions Limited who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 224987) and is classed as a mortgage and home finance adviser. Christmas night Ive crossed dartford and forgot to pay the charge. REASONS TO APPEAL A PARKING TICKET Local authorities and private parking operators rarely do anything right or by the book. Received a response within minutes saying they would reconcile the late payment towards the crossing and cancel the PCN. This measured approach strikes the right balance between being clear to drivers they need to pay Dart Charge and giving them every opportunity to do so.. Hello you should contact the Highways Agency and ask how to appeal a ticket. Might be worth looking over bank statements again for the 5. Received a letter today(27 Nov 2015)but have proof of payment from Feb 2015.